Arrived to find additional extra costs such as £5 parking fee which I have never encountered at any hotel before.
Hotel room smelt badly
The bed was very uncomfortable and cheap.
Key card for my room didn’t work and I stood for 10 minutes while the staff tried to get their computers to work so they could give sort this out. Eventually they gave up and had to let me into my room themselves and deliver a card to me later in the evening.
I had booked and paid for breakfast. Yet this didn’t appear on the confirmation email so I was not given breakfast and there were several other people at the hotel who experienced the same problem. Either a very bad and greedy business practice or very bad technology that the hotel is using, both of which impact on the guest experience.
Gym at the hotel had rusted equipment on it and a rowing machine that was broken.
In summary I will not return again and would advise anyone to stay awayMore
- Free Wifi
- Free Parking