We had an issue with a noisy air conditioning unit situated on the pub roof adjacent to the hotel. Staff dealt with everything without question, couldn't do enough to help. Brilliant customer service.More
We had an issue with a noisy air conditioning unit situated on the pub roof adjacent to the hotel. Staff dealt with everything without question, couldn't do enough to help. Brilliant customer service.MoreShow less
We appreciate the time you have taken to review our Birmingham Castle Bromwich Travelodge and we thank you for sharing your helpful experience with us. We encourage our hotel to work hard towards providing the best experience possible for our guests, so we are delighted to hear that our team members were able to make your stay more enjoyable. We aim to provide a great stay to our guests and we will continue to do so by making the most of customer feedback. Thank you for your kind comments, we hope to see you again soon.
excellent quality hotel. clean. fresh. quiet room. staff very good. recommended. We were going to Crufts for the day and this is only five miles from the NEC Birmingham. Toby Carvery two mins walk away.
Not the first time I have stayed at this hotel, have stayed at many around the Birmingham area. This in my opinion is one of the better ones, only problem is when stopping more than one night as the food served next door is carvery, just carvery. Not everyone wants to eat a roast every night. There are two other places to eat nearby but for both you need to drive. The hotel is quite old but reasonably maintained, staff are very pleasant and always speak when passing. I will be staying again as head office for work is nearby.
We needed somewhere to stay while visiting family and we were really happy with our choice to stay here. Staff went above and beyond to make us feel welcome. Rooms clean and we had a nice stay. We would definitely stay again.
Basic amenities but suitable if you wish to just have a comfortable sleep. Don't put your key fob by a mobile etc. as it wipes it clean so it doesn't work. Convenient for the Toby Carvery next door for breakfast.
May we thank you for your review of our Birmingham Castle Bromwich Travelodge. We are so pleased to learn your room was clean and comfortable and that your stay was overall positive. We aim to provide an enjoyable stay for all of our guests and we are so pleased to hear this has been achieved. We will be sure to pass your positive comments to the hotel and we do hope you stay with us in the future.
Just wanna say big massive Thank you for travelodge Birmingham castle Bromwich receptionist Patricia and manager Visal for patiently and friendly help my problem sortie and they are really professional staff looking for costumer well done and thank you again
We appreciate the time you have taken to review our hotel. It’s really important to us that our staff provide a fantastic service to our customers and remain professional at all times so we are pleased to learn that you enjoyed the great service from our staff during your stay. Your comments will be passed on to our hotel colleagues to let them know of the fantastic service they are providing and we do hope to welcome you again soon!