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Reviews (308)
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All reviewsprivate poolsignature massagetrendy hotelgourmet breakfastinclusive treatmentsbook treatmentslimited number of roomsmanicure and pedicurerecommend hiring a scooterper daybig bathroommain pool isshort breakamazing massageamazing weeka la carte menuspicy food
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Reviewed 23 July 2017

I'm a big fan of the X2 brand as they never fail to impress.

We arrived late in the evening after a long drive and boat to the island, we were welcomed by the General Manager Erik who informed me has recently joined; whilst I was enjoying my fresh coconut welcome drink (very nice touch)

The resort itself which is stunning and located right on the beach front with fantastically designed very private villas and beautifully manicured gardens.

The timing of our stay was perfect as we were very lucky to join a Michelin star dinner which was very tasty indeed.

Finally, the most amazing part of the resort is that fact that the spa is included in the room at no extra cost. We spent as much as 5 hours per day in the spa which is on another level.

I would highly recommend this resort and will most definitely return again in the very near future.

Erik, thank you so much for your hospitality, we will look forward to meeting you again and wish you all the best with you new ideas and plans for the resort. A big thank you also to your team!

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank on_da_edge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossSamui, General Manager at X2 Koh Samui Resort - All Spa Inclusive, responded to this reviewResponded 25 July 2017

Dear on_da_edge,

What a amazing review and thank you so much for your kind words and superb feedback.

As you mentioned the resort itself are located right on the beach front with fantastically designed very private villas and beautifully manicured gardens.

I believe we are the only resort in Koh Samui which have All spa inclusive - really relaxing.

Our staff are our greatest asset and grateful to hear that everything was to your satisfaction.

We looking forward to welcoming you, your family and friends back shortly.

All the best
Erik Lannge & X2 Samui team

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Reviewed 22 July 2017 via mobile

We stayed at X2 for 4 days during our honeymoon and we really enjoyed it....we took the villa with a private pool, it was spacious and very nice.
I must say that compared to all the other hotels we have been at it is very well cared for and has elegance and style... The staff was super welcoming and always available. And I recommend to visit the spa...really relaxing :)

Stayed: July 2017, travelled as a couple
Thank Anna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossSamui, General Manager at X2 Koh Samui Resort - All Spa Inclusive, responded to this reviewResponded 25 July 2017

Dear Anna L,

Thank you so much for your kind words and superb feedback.

Our staff are our greatest asset and grateful to hear that everything was to your satisfaction.

We looking forward to welcoming you, your family and friends back shortly.

All the best
Erik Lannge & X2 Samui team

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Reviewed 20 July 2017

I have traveled a lot and stayed at many 5 star resorts and usually never write anything.
But this was the best I've been to, so relaxed, massage, read book, swim, yoga, eat a good bottle of wine and reapet.

What more can I say after a week Im ready for the world again, see you soon my paradise.

Room Tip: Dont miss the yoga on Saturday morning
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 540isbjorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossSamui, General Manager at X2 Koh Samui Resort - All Spa Inclusive, responded to this reviewResponded 21 July 2017

Dear 540isbjorn,

What a great review and thank you so much for your kind words and great feedback.

Happy to hear that everything was to your satisfaction, and you had a relaxing time and now ready for the real world again.

We looking forward to welcoming you, your family and friends back shortly.

All the best
Erik Lannge & X2 Samui team

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Reviewed 18 July 2017 via mobile

This hotel is pretty expensive, clean beds but room always having visitors such lizards and insects, useless private pool as it's always filled with dead or live flies and insects in addition the waterfall system in private pool is defected. The luxury hotel will close resturant @ 11pm yet take note last order is 10:30 no one will mention that and the resort is middle of no where. If you have headache you have no help since they don't have even first aid kit. Beach doesn't exist at all. Stray dogs and cats will be joining you daily by the pool and even will take a cozy walk during your breakfast don't forget to feed the birds that they will land at your table. The unlimited SPA is always limited to 2 types a day and then they will till you we are not available and fully booked, not to mention it's not really professional SPA. Staff can't speak English at all. Food is average. Not recommended for young couples as the nearest place to have a drink after 10:30pm will be around 30 min drive - no free shuttle-

Stayed: July 2017, travelled as a couple
3  Thank FlyBoy_WE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossSamui, General Manager at X2 Koh Samui Resort - All Spa Inclusive, responded to this reviewResponded 19 July 2017

Dear FlyBoy_WE,

Really sad to read your comments and very sad that you got such a bad experience.

Let me explain some of your comments -
The villas do have some small house lizards normally up on the ceiling - not at all dangerous.

The pool is cleaned every day at the time you suggested up on check in. We also try to clean the pool after rain. If you would like an extra pool cleaning, please contact the front desk and they will eager to send someone to clean the pool for you.

The last order is at 10:30 pm but you are welcome to stay in the restaurant until late.

We have first aid kits, but our policy is to not provide medicine if we don't know about your medical record e.g. drug allergies. We always suggest our guests to go to the doctor or at least a pharmacist. We are more than happy to accompany you.

There are beach dogs and cats which sometimes run into the resort; however we did contacted Dog and cat rescue Koh Samui foundatioin so hopefully this will help us with this matter soon.

For Spa, some particular time are booked faster than others, but if you are flexible you could get up to 4-6 treatment a day.

Most of our staffs speak English but on different levels.

We have free shuttle to Lamai and Chaweng beach every day leaving from the resort at 2 pm.

Our resort concept is for those seeking Luxury and privacy. We would recommend you to go to Lamai where is about 10 mins drive for your late drinks.

Please rest assured that we do take your feedback seriously and that we will do our utmost to better meet your expectations next time given a chance.

All the best
Erik Lannge & X2 Samui team

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Reviewed 8 July 2017 via mobile

We were here from 22-24th June 2017 and the villa is so modern, minimalist and stylish. Reflect to our energy with young and dynamic. They have really big private pool and bathtub and so many space for two. Perfect place for hiding from your daily activities and only for you and your love. I really recommend this villa if you are in koh samui

Stayed: June 2017
1  Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossSamui, General Manager at X2 Koh Samui Resort - All Spa Inclusive, responded to this reviewResponded 11 July 2017

Dear Andy S

Thank you so much for your kind words and feedback..

Grateful to hear that everything over all was to your satisfaction.

We looking forward to welcoming you, your family and friends back shortly.

All the best
Erik Lannge & X2 Samui team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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