We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (5,647)
Filter reviews
5,647 results
Traveller rating
3,752
1,328
387
112
68
Traveller type
Time of year
LanguageAll languages
More languages
3,752
1,328
387
112
68
Show reviews that mention
All reviews animation team chinese buffet water slides the lion king life guards next year great holiday every night fun games bar staff something for everyone all ages winter break family hotel plenty of choice fantastic hotel kids disco
Filter
Updating list...
1,918 - 1,923 of 5,647 reviews
Reviewed 16 June 2016 via mobile

We visited this hotel from 4/6/16 for 11 nights as part of a wedding party . The hotel is close to the airport ( 15 min transfer with Thomson ). The rooms are all family rooms and are tiny, you literally cannot swing a cat in there ! We don't go on holiday to sit in the room obviously but the room was way too small for us ( 2 adults 2 children age 3&5 ) . All the beds are in 1 room with a separate tiny bathroom. The balcony was scruffy and if you sat out at night on it you got eaten alive by mosquitoes !!! The room did have a fridge and the plug sockets are British so no adapters needed. The shop onsite is an absolute rip off . I'm used to getting ripped off living in the Uk but that shop is a whole new level !! They also got done over by customs while we were there & all there fake crap took away but they soon replaced it all the next day. A tube of cheap toothpaste is about £6. The walls in the rooms are thin and the hotel is noisy . U can hear your neighbours conversations and anything else they mite be up to . People walk past your room shouting at 3am without a second thought for others .
The food is ok . Nothing amazing . After reading other reviews I was looking forward to the food . I was a bit disappointed . They do good puddings though ! The soft drinks are rubbish . Ok for kids at best . The beer is very nice .
Kids club was great and my 2 boys went every day . Staff in the hotel are great and very friendly and helpful. Can't fault the people of Cyprus at all they are very friendly.
Swimming pools are nice . Kids splash pool was great . We reserved sunbeds at around 8:30am everyday and had a good choice but the hotel was getting busy as we left and I'd think u would need to up around 7:30 to get a decent location now . The water slides are really good .
There is a water park in walking distance of the hotel & it's really good. We walked there and had a great day out . Probably best for younger kids . It was very quiet as we went on a Sunday and we liked that .
We enjoyed the wedding day and the staff are very attentive . The bride booked us all a open top bus trip in the afternoon and it was brilliant .
There is water sports onsite and it's very good. We hired jet skis and a peddlo boat . It's expensive but probably similar price to most holiday resorts .
There is no beach at all . U can go in the sea but it's shallow & rocky.
The weather was very good all 11 days but windy in the day sometimes .
All in all we had a good time but I wouldn't return . It's the people that make a place and unfortunately this place seems to attract loud, drunk , British families with loads of kids who let the kids wee in cups by the pool and stay up till all hours running up and down the corridors !

Date of stay: June 2016
Trip type: Travelled with family
6  Thank Charlotteannenewey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 9 July 2016

Dear Guest,
Thank you for taking the time to do a review online.
We are very pleased to hear that you had a good time and holiday with us and enjoyed all our facilities, waterpark and appreciated all the staffs hard work to provide such a high standard of customer service whilst here.
We hope to welcome you back in the near future to one of our Louis Hotels
Thank you
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2016

Have just returned after a fantastic week at this hotel. The food was very good better than any 5 star hotel we've ever been. The room was very good and very clean we booked a twin room with sea view which was brilliant. There is plenty of sun beds around the pools but we found them a bit uncomfortable as they do not have cushions on them. This hotel is very much a family hotel and the water park was very good. we travelled as a couple on the 1st June and didn't realise it was school holidays so quite noisy at times around the pool but we did not find this a problem. We found the Staff were very friendly and helpful and everywhere was kept very clean and tidy. The hotel do not provide towels for the sun beds or the beach which we found very strange for an A/I hotel. We would return to this hotel again but would not book again in the school holidays.

Room tip: Sea view rooms are lovely.
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Cath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 9 July 2016

Dear Guest,

Thank you so much for taking the time to share your fabulous holiday with us at Louis Phaethon Beach online.
We are so pleased you had such a fantastic week with us and that our wide selection of cuisine you found to be very good better than any other 5*hotel you have ever been to. All our staff work very hard to deliver a high quality of customer service with a friendly smile to all our guest to ensure everyone has a fabulous holiday.
We look forward to welcoming you back in the near future.

Thank you
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2016 via mobile

Staff are extremely friendly...loads of fun for kids! Brilliant hotel plus you can always hire a car and go off beaten track! There is a shop in hotel but 15 mins down road much cheaper one.
3 pools, water slides and food is excellent. Plus kids club and adult aerobic activities.

Date of stay: June 2016
Trip type: Travelled with family
1  Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 9 July 2016

Dear Guest,

Thank you for taking the time to do an online review about our great family Hotel Louis Phaethon Beach.
We are so pleased to hear your lovely comments regarding our hotel, we work very hard to deliver such excellent facilities, activities, entertainment, wide range of cuisine and friendly customer service.
We hope to welcome you back in the near future.

Thank you
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2016 via mobile

Got married at this hotel, had the most amazing day, staff were soooo helpful, couldn't do enough for you, food was absouletly gorgeous and so were the drinks, loads to do for the children and loads of entertainment everyday, only downfall, we really wanted to see more of the shows downstairs in the entertainment room but if u did, u were eaten alive by mosquitos, that was the only downfall of the hotel, other than that, amazing xxxxx

Date of stay: June 2016
Trip type: Travelled with family
1  Thank hayleyyoung81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2016

Have just returned after a fabulous break at the Louis Phaethon Beach Hotel. This hotel has everything you could possibly need for an AI break. The animation team in particular never stop, always something to do or watch, my husband loved the water polo in particular. Food is excellent and lots of different options to suit everyone. The Chinese restaurant at lunchtime was especially good. Waterpark is for all ages and great fun. We only left the hotel 3 times the whole week we were there. Rooms are adequate, cleaned and towels changed every day. Pool towels are not provided so make sure you take some with you. I would definitely recommend this hotel and I'm sure we will be back at some point.

Room tip: Would recommend a sea view family room.
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank lesley_283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paraskevas P, General Manager at Louis Phaethon Beach, responded to this reviewResponded 9 July 2016

Dear Guest,

Thank you for taking the time to write a review online about our great hotel online.
It is a pleasure to hear you enjoyed our excellent wide range of cuisine, waterpark and entertainment during your stay with us at Louis Phaethon Beach.
Thank you for your recommendation and we look forward to welcoming you back in the near future.

Thank you
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews