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Reviews (246)
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Reviewed 30 September 2016

There is no problem with the hotel, staff friendly, rooms clean, breakfast has a very good choice. Its a long way away from the city - which I knew, and also right on the flight path for landing aircraft. So this may disturb you if you are a light sleeper.

Stayed: September 2016, travelled solo
Review collected in partnership with this hotel
Thank Andrew_Blobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauricio L, Gerente at San Jose de Puembo - Quito Airport, an Ascend Hotel Collection Member, responded to this reviewResponded 3 October 2016

Dear Andrew

Thank you for your comments. Our hotel is in what used to be the main house of an old Hacienda built in the 17th century we restored and opened as a hotel almost 30 years ago, we never expected to be on the path of landing of airplanes.

To mitigate this problem, we have installed in the rooms special windows with the soundproof technology (6mm glass + noise reduction polymer + 4mm glass) which allows us to reduce the noise to 45db when an airplane passes, which fortunately is only 1% of the time. This exceeds the most stringent standards. We have also included ear buds in the room amenities.

Mauricio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2016

Lovely place and garden! Free shutle to/from the airport, the staff was very helpfull. The room was very clean and big. Free parking, nice SPA. We recomend this place. The location is only 20 minutes from the airport.

Stayed: September 2016, travelled with family
Review collected in partnership with this hotel
Thank Petrescu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MletortEC, Gerente at San Jose de Puembo - Quito Airport, an Ascend Hotel Collection Member, responded to this reviewResponded 25 September 2016

Dear Mr. Petrescu

Thank you for taking the time of letting us Know how was your stay at The Hotel, we are very glad that we overcome your expectations, we hope that you come back soon again.

Mauricio Letort

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Reviewed 23 September 2016

This hotel is roughly 15 minutes removed from Quito's airport and is found in an older neighborhood. Let that dissuade you and you will miss a wonderful airport hotel. Once inside the walls of this place, I was amazed by its size and the beauty of its grounds. We arrived late in the evening and they picked us up at the airport when we called. The hotel has added new rooms and the whole complex had the feeling of a campus community. We stayed in one of these rooms and found it to be spacious and well appointed. We did not get a chance to eat breakfast, but the dining area was very inviting. Management had someone come to our room at 3 am to insure we were up and get us to their shuttle for the airport. I would gladly welcome another opportunity to stay here in the future.

Stayed: September 2016
Thank milestogob4Istop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MletortEC, Director General at San Jose de Puembo - Quito Airport, an Ascend Hotel Collection Member, responded to this reviewResponded 24 September 2016

Dear Guest

Thank you for taking the time of letting us Know how was your stay at The Hotel, we are very glad that we overcome your expectations, we hope that you come back soon again.

Mauricio Letort

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Reviewed 15 September 2016

Would definitely return. Good food each morning at the breakfast buffet. Location. Tours available from the hotel. Mild airplane noise but they even supplied ear plugs if you wanted them. Salvador did a good and reasonable massage.

Stayed: September 2016, travelled with family
Review collected in partnership with this hotel
Thank pilgrimprogress69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MletortEC, Gerente at San Jose de Puembo - Quito Airport, an Ascend Hotel Collection Member, responded to this reviewResponded 16 September 2016

Dear Guest


Thank You for taking the time to let us know how was your stay at the Hotel, we are very glad that you enjoy stay, we hope you come back soon.

Mauricio Letort

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Reviewed 22 August 2016

We stayed in Garden Hotel San Jose in the middle and toward the end of our stays in Quito. This is the ideal place to relax after you have done your sightseeing in/near Quito before taking flights for the last two days. It takes only 10-15 minutes ride (and free shuttle by hotel) to Quito airport. The hotel front desk staff speaks English and are very helpful in arranging our needs in hiring drivers into town and outskirt trips (We went to a Reserve near Mindo cloud forest for two days. They even came to pick us up!) The hotel is nice for family, with big lawns for football(soccer), playground (For big and small kids), and animals (peacocks, sheeps, rabbits; Ilama and horses are off-site but will come some time in the mornings). Because of the remote location, the on-site restaurant is almost your sole choice while staying. The breakfast (included) buffet has a variety of choices and order-to-made egg items. Lunch and dinner choices are more limited and a bit on the expensive side. The spa services are pricing reasonably but unfortunately I had my little one all the times and did not have chances to use it. We enjoy the beautiful building decors and garden very much, and will definitely return when we are in Quito again.

Stayed: August 2016, travelled with family
Review collected in partnership with this hotel
Thank annettebelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MletortEC, Gerente at San Jose de Puembo - Quito Airport, an Ascend Hotel Collection Member, responded to this reviewResponded 25 August 2016

Ms. Annette

Thank you very much for your review, we are very glad that you enjoy your stay at the Hotel, at this time we are improving our menu for lunch and for dinner, we hope that you come back again and see our new menu.

Mauricio

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