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“No Disappointment”

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Secrets Silversands Riviera Cancun
Ranked #6 of 28 Hotels in Puerto Morelos
Certificate of Excellence
GreenLeadersGold level
Reviewed 7 January 2012

Activities - the activities team does a great job of keeping your day full if that is what you are looking for. It is also great for just laying back and relaxing. Evening entertainment is good and there was always a band of some sort playing after the show. Take advantage of the 'sharing secrets' time each afternoon to learn more about the inner workings of the place - one afternoon it is a session on massage; like a free trip to the spa!

Beach - there are lots of lounges, palapalas, activities (water sports and beach games) and great bar service. There are places in the water where it is difficult to walk without surf shoes.

Food - Lots to choose from with dressy a la carte to casual a la carte at night. I enjoyed the fish and the red meat seemed to always be good. Room service was included an we used it twice - service was very quick, maybe as quick as in any of the restaurants we tried at lunch. Himitsu for sushi at the counter was great. Never a line up for this while we were there.

Rooms - Very similar to the other Secrets resort we have been to. Cleaning service was a bit hit and miss but nothing worse than missing out on a towel on some days.

Front desk/reception - check in was a bit confusing and seemed to take a long time. After a 4 to 5 hour plane ride and then the airport transfer, you want to just get to your room.

Travelled with wife and with friends.

Room Tip: Building 1, second floor was quiet. Its close enough to the central part of the resort and very clo...
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  • Stayed: November 2011, travelled with friends
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4  Thank simpme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8,764 - 8,768 of 11,224 reviews

Reviewed 6 January 2012

First of all, I want to thank the Secrets Silversands managment and staff! My family and I were there for 7 days and we loved this place! We have been in Cancun several times in other hotels, but we loved Secrets Silversands. The hotels is so modern, the staff is so welcoming and friendly. The property is just amazing. Everything is so organized, starting from entertainment to food and hospitality. The entertainment staff is just awsome! There is so many activites: yoga classes, dancing lessons, beach volleyball, water arobics, football, spahnish lessons, you name it they got it! not mentioning evening, comedy shows, live music, DJ. You will never get bored! We celebrated New Years Eve, it was the best! We had so much fun with there program of: Live music, shows, dancing, Dj, fireworks, food, drinks! The food is fresh and yummmy! Having several allergies from gluten and dairy, I only had to mention it once to the manager, they always had seperate meal for me ready at any resturant i walked in. The resturants are amazing, the designs are so modern and beautyfull. My favorite was Patio, mexican inspired cusine, the food is phenomenal, live mariachi singers! The asian resturant has hibatchi table and sushi, the french resturant is so beautiful, the piano in Portofino, italian resturant makes you relax and enjoy the freshest food prepared! There is a buffet every morning, for breakfast and lunch, unlimited drinks and snacks!!! the veraity of the food and freshnes is incredible. I highly recomend everyone to visit this place, you are going to fall in love with this place, and the staff! We stayed there for seven days we did not wanted to come back, we are planning to go back next Christmas for two weeks! Wether you go with a family or couples its the best place, and if you have any problems just mention it to any of the managers, they are just amazing. The best managment I have seen in any hotel and I have been in many through out the world! MUST GO!

Room Tip: we stayed in preffered club, the rooms are big with jacuzy, and private entrance to the pool!
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  • Stayed: December 2011, travelled with family
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11  Thank Nano A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

Secrets Silversand in Cancun was a great resort. Hotel, food and staff was outstanding. Sadly the beach was not what it should have been for a 5 star resort, lots of rocks and garbage floating around.

  • Stayed: January 2012, travelled with friends
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2  Thank Fran318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

I visited the Secrets Silversands Resort for the New Year and had a fantastic time. It was an excellent way to end a great year and begin a new. The Spa was fantastic. The food was superb and the staff were friendly and enjoyable.

  • Stayed: December 2011, travelled solo
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2  Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

My husband and I stayed at the Secrets Silversands in July. We had never stayed at an adults only resort before. We were not disappointed from the minute that we walked in. We were able to use our credits to upgrade to a suite. It was well worth it. Beautiful, clean room with an exceptional view of the beach. We tried a different restaurant each night and was never disappointed. There were always chairs available at the pool and the beach. The drinks were divine at the bars. The nightly entertainment was great and the bartenders were very entertaining each evening. We would definitely go back to this resort.

Room Tip: It's worth the money to upgrade to a suite.
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  • Stayed: July 2011, travelled as a couple
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3  Thank Cash4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
Price Range: $374 - $946 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Official Description (provided by the hotel):
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico

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