First off My new husband and I transfered from Secrets Maroma which was fabulous! We were were extremely dissappointed by the beach at Silversands when we arrived. The layout of the room was strange since the bathrooms including the toilet were completely see through (no privacy) The roomservice staff insisted knocking on our door over and over each time we ordered room service even though we put DO NOT DISTURB on our door handle and did not put our food in the private box everyone has... THAT IS WHY IT IS THERE! The resort smelled like an out house and NONE of the pools were heated. Not even a hot tub was able to be found. The beach was non existant and the small amounts of sand there is filled with cigarette butts. Our airconditioning broke two nghts before we had left and they would NOT give us a different room even though they were under 60% full at the hotel. The restaraunt staff and bar staff was incredible though.... Very good service in that aspect. Spend the extra money if you can and stay at Secrets Maroma instead... Worth every penny. Most of the beautiful pictures you see on Secrets Silversands westite is from Maroma.....
- Official Description (provided by the hotel):
- Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Secrets Silversands Riviera Cancun Hotel Puerto Morelos
- Secrets Silversands Riviera Cancun Riviera Maya/Puerto Morelos, Mexico