My husband and I went to the Ocean Coral and Turquesa from September 1-5, 2008.
First of all, because I was confused about this, the Ocean Coral and Ocean Turquesa is the same hotel! One side is the Ocean Coral and one side is the Ocean Turquesa. Everyone uses the same facilities.
Looking at the hotel from the ocean, the Coral Side is on the far left, the Turquesa Side is the far right. We noticed that the Coral side had many more suites with showers/hot tubs on their balconies. The pools on the Coral side are smaller, less active and seem to try for a more romantic feel. The Turquesa side pools have swim up bars and activities in them. We used all of the pools though - depending on our mood!
I loved the pools. Each had loungers built in, all on the beach and some parts were over my head (I'm 5'7) which is always fun.
I honestly researched pretty much every hotel in the Mayan Riviera area, around this price range.
We chose the Ocean Coral and Turquesa because to us, it seemed like the best, compared to other hotels in the area around this same price range. Here is why:
1. Each room is an ocean view suite - you won't be looking at the "gardens" - you won't be stuck 1/2 mile and a tram ride away from everything. You don't have to pay several hundred dollars to upgrade to an ocean view, or to have a balcony or patio.
2. The entire resort is on the water - so when you walk around during the day, you're looking at the ocean. When you go to dinner at night? You're right on the beach. Always a nice breeze, always a gorgeous view - and we encountered no mosquites!
3. The restaurants all have AC. I read the reviews of other hotels that say their main buffet restaurants don't have AC. Noooo thanks.
This is the major point I want to make. This hotel is crazy affordable. We booked directly through their website for $580 for 4 nights, 2 people. (granted it was hurricane season)
I can't vacation in my hometown for that price, let alone all inclusive! If you can spend $500+ more - I know you can find a much nicer hotel, nicer food, nicer beaches. If you're on a budget though - this place is probably the best choice within that range!
With that said though, if you're looking to swim in the crystal blue waters - don't stay here. The ocean isn't aqua here - its very cloudy and dark blue/brown. The beach is awesome though - just like the photos! Speaking of photos - you can have a professional photographer take your photos for free (and later buy the prints if you want to, $12 for a 8x10)
My husband and I did this and it was so much fun! You'll see couples doing this all over the beach. Its free! Just go to the photo desk in the gift shop. You can even make an appointment.
I agree with the other posters. The showers are awful. Unless you blockade the shower with towels - they leak all over the place. Its just because its all glass and poorly designed. On our way to dinner, we told the front desk, and when we came back to our room - it had all been mopped and dried up and we had new towels. The beds were super comfortable though!
Also, someone mentioned that the AC and fan were on motion sensors? I was dreading this. We didn't have that at all though. The AC and fan stayed on for as long as you wanted them to -- unless the balcony door was open.
I personally didn't like the bathroom set up, but my husband thought it was awesome. That is what you need to remember - people have different opinions - room set up, food, the way their drink is made, etc.
Speaking of the front desk and the service - I think I know who received the cold service. The same people who were rude, insulting, arrogant and/or demanding to the staff! Common sense people - if you're nice to them, they'll actually want to be nice to you!
I had no problem getting anything I wanted. The bartenders would make fun of me for asking for water, or a Coca Light - and pretend to give me a shot of Tequila instead. We once asked for a bottle of champagne for our room - and they brought it to us. The staff truly does everything they can to make you happy. Each time we'd head back to our room, we'd stop at the bar and ask for a few bottles of water. That way, we never ran out.
Oh, and the water from the tap doesn't stink and you can brush your teeth with it! Hooray!
The food in the buffet was average - not great, but good. Like others have said, you can always find something yummy. Last year we went to the Riu Palace Las Americas in Cancun - now that food was amazing! However, that hotel was also almost double the price.
The a la carte restaurants need some work, but they were fine.
Each time I didn't love something, I'd remember the amazing price we paid. If you want perfection - it costs a lot more. Everyone in the Italian restaurant gets drunk because they use giant red wine glasses, and fill it up to the top, over and over! :)
The Mexican Restaurant I thought was pretty horrible actually. I heard others raving about it though - so its all a matter of preference. We never waited in a line. I honestly wanted to wait in a line once, because each a la carte restaurant served hors d'oeurves outside!
Also, there is no room service - but you are allowed to bring food from the buffet, coffee shop or sports bar back to your room.
The coffee shop was AWESOME! It truly is a free Starbucks!
And they don't water down the drinks! They just serve you in super small glasses. Really annoyingly small actually. Just ask for an extra shot in your drink. My 6'2, 215lb husband did this one night - and 4 fruity drinks later, he was trashed.
Okay so the bad .... obviously the showers were wicked annoying. The couch and pillows in the room smell like mildew - people obviously leave the doors open and the tropical air gets in.
A lot of the food is full of oil ... kind of a bummer for not wanting to get fat ... but hey, its vacation. Also the a la carte restaurants play the same music as the pools .... I was dying to hear something different, especially in a themed restaurant!
Also, it costs $30 to get to this hotel in a cab. Don't let people in the airport rip you off! (We paid $55 on the way there!)
All in all though - we had an awesome time!
Awww, I'm craving guacamole now! :)
PS: There are two Trip Advisor's for this hotel floating around.
- Official Description (provided by the hotel):
- Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com and TripOnline SA so you can book your Ocean Coral & Turquesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ocean Coral & Turquesa Hotel Puerto Morelos
- Ocean Coral And Turquesa
- Ocean Coral & Turquesa Riviera Maya/Puerto Morelos, Mexico