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Reviewed 7 July 2021

It was our first mother-daughter trip and I was very hesitant to bring my 20 year old daughter to an adult only resort with party atmosphere. All my hesitantions went away by the moment we arrived. From the check in (wish I could rememember his name) to the moment we did (express) check out, our experience was flawless. My daughter said (with tears) "mom this has been our best vacation EVER". The hotel is modern-ly-beautiful, extremely CLEAN and COVID measures A+ at all times. Food was superb, the staff at ALL the restaurants were outstanding. Our favorite restaurant was the french one, follwed by ALL the rest...ha! The Baristas at the BEST Coffeshop were so friendly and always remembered what we liked. The pool staff Excellent too, Maria, Jorge (at the main pool) and Sr. Jorge Mata at the party pool, the bartenders and the staff by the palapa by the pool. Now...they also have an OUTSTANDING entertainment team, enthusiastic, professional and hard working. They will help you dance, be active and have the fun of your life. Miguel, Berenice, Joshi, Daniel, Karla, Luis, Omar, Eduardo and their manager. Beautiful people that make you feel like family and very welcomed. My daughter and I can't wait to be back!!! Thank you, Gracias, Merci, many times is not the country, the place or the amenities, is the people that make the longlasting memories.

Note: The Breathless area is the "party" area, so do not expect "quiet, serene" at all times, although you will have those quiet times...it's not the concept. I believe Secrets (sister resort) offers you that.
Covid Test was painless, easy to schedule and free.

Date of stay: June 2021
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Thank bettinna_diaz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 17 July 2021

Hola hola bettinna_diaz:

We would like to thank you for choosing our resort as your host on your recent getaway to our destination. It was a pleasure to have you at home, and we appreciate that you have taken the time to share your experience in this platform.

We are very glad to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your kind comment and we have shared it with our team.

We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.


Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2021

The resort and staff were exceptional, from the moment we arrived there was a ton of attention to detail. The Rooms were very comfortable, and had good TV selection, not that we used it much. The nightly entertainment was great. Will absolutely stay here again my next trip to Cancun.

Date of stay: June 2021
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Review collected in partnership with this hotel
Thank llesio015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 17 July 2021

Hola hola llesio015:

We would like to thank you for choosing our resort as your host on your recent getaway to our destination. It was a pleasure to have you at home, and we appreciate that you have taken the time to share your experience in this platform.

Please be confident that we have shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences to our guests.

We sincerely hope we can have the pleasure of being your hosts again in the near future.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2021

Breathless was amazing. The staff & the service was perfect. I want to call out Luis, Berenice, Yoshi, David, Omar, y Andy from the entertainment group. They made a huge difference on our trip. Alphonso really helped us out with excursions! We will be back ASAP!!!!

Date of stay: June 2021
Trip type: Travelled with friends
Thank Daquiganjr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 17 July 2021

Hola hola Daquiganjr:

We are very glad to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your kind comment and we have shared it with our team.

We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.

Best Regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2021

This is a beautiful Resort some areas you can tell a little age and wear and tear and has a maintenance issues in my room but staff looks great. There was a wide variety of activities and food and overall enjoyable

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank walkerwithio
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 17 July 2021

Hola hola walkerwithio:

Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as they enable us to improve our service levels and product.

We have taken your comments very seriously and you can be certain that the necessary retraining measures are being instituted to prevent recurrences in the future.

With this said, we look forward to having the opportunity to host you back in the next future, to redeem your confidence in our resort and service.


Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2021

Unlimited vacations club promised a lot of things they refused to deliver (Even after having proof of promise in writing) When we got there. This hotel is too far the activates and you have to pay $40+ USD each way for transportation to activities you want to do. The staff on the resort was very pleasant and friendly during our stay.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank ShawndaandJulian
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 17 July 2021

Hola hola ShawndaandJulian:

We take such comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future.

With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.

We are working on a daily basis to exceed our guests’ expectations and make sure that your comment reached management office.

We would love to have the opportunity to host you again in the near future to offer you a remarkable stay.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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