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31 - 36 of 5,517 reviews
Reviewed 2 weeks ago

Another visit that exceeded expectations! We have travelled to this resort many times, before, during, and this most recent trip, as the world begins to emerge from Covid restrictions. The resort has navigated all of these challenges in a professional manner, adjusting protocols and procedures as needed to give all the guest an optimal experience. There are still government imposed guidelines that prohibit the resort to bring back all the signature parties and the full experience they are known for, but they are close. During our stay, the Xcellerate pool has fully reopened everyday, and the party atmosphere is back with new surprises. They have done such a great job converting the Wink bar into a nightclub, that when the club has the ability to open, I hope the Wink bar and its parties become a nightly warm-up to the club. The space certainly lends itself to this. The Picante restaurant reopened during our stay, and it exceeded all expectations. I am normally not a big fan of the menu there, but after experiencing the flavors, I will make sure this one is part of the rotation more than just once. It is fantastic! Covid testing has become more efficient as well. Results are given within minutes, and you receive an email in the proper format later that evening. As the saying goes, you can’t fight mother nature, but the beach crew sure does put her in her place when she drops tons of seaweed daily. They do a great job to keep the beach as clean as possible.

We return for many reasons, but the prime reason is the staff. They are our family. Get to know them. They all are so interesting and will enhance your vacation experience. Irma and Powell at check-in are the faces that set the stage for a phenomenal stay! Pool managers Viktor at Secrets, and Hermilio, Antonio, and new man Ricardo are very friendly, Restaurant Managers Arturo at Rosewood, Julio the king of Spumante, hostesses Pricilla at Silk City, and Katrina working both the Strip and Picante, bartenders Fernando at “the Bar”, Wilburth at Xcellerate, Samuel and Carlos serving at the energy pool, Alfredo, Urbano and Cruz at the Secrets pool, Gabriella at the Nook, Leticia bartending inside at the xhale club, Levi bartending in the Secrets lounge, and so many more.

The E-team is like seeing old friends and make the days so enjoyable. Miguel, Daniel, Ulisses, Yoshi, Bernice, and the newcomers, all want you to have the best days and nights full of fun and activities, while on vacation. Sommelier Francisco, Chef Alejandro making us a very special meal that was perfection, bar manager Alex C, F&B Manager Alex, and one person who is so special to us and a pure delight, sommelier Dayrén. Words can’t describe how special this young lady is to us. We look forward to seeing her bubbly personality and smiling face each day serving up champagne at the pools, and tending to the guests preferences in the restaurants at night. She is a pure gem! They all make our vacation so special beyond words. We will return soon because of all of their efforts!

Date of stay: June 2021
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Thank SailandScuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 1 week ago

Hola hola SailandScuba;

We were delighted to read that you have enjoyed all the details we take pride in offering our guests. As our regular practice, we have been happy to share your lovely remarks to our team who constantly work on ensuring that all of our guests only receive the very best in service.

We look forward to having you back home in the near future.


Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We loved our stay! It was so fun! The staff at the pool really made it enjoyable and the entertainment was fabulous! The beach was not that great due to the seaweed that was all washed ashore so it was kind of smelly but the resort itself was awesome and we would recommend it!

Date of stay: July 2021
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Review collected in partnership with this hotel
Thank Dayna696
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 1 week ago

Hola hola Dayna696:

We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor.

We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort.

Best regards.

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Reviewed 2 weeks ago

Some resorts are World Class and some only pretend to be. Breathless Rivera Cancun is the real deal! It hits all the marks…facilities, service, entertainment, food, and above all the staff. Kudos to the cocktail server team of Maria and Maria, bartender Guadelupe, hostess extraordinaire Karina, pool manager Antonio, server Fernando and chef Jaoquin at Picante. I hope to see you all again soon.

Date of stay: June 2021
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Review collected in partnership with this hotel
Thank gm1002021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 1 week ago

Hola hola gm1002021:

Thank you for posting such a great post about your recent stay Breahtless Riviera Maya. We will share your wonderful comment with our team, as we are certain that they will be glad to read such a remarkable overview.

We hope to have the pleasure to welcome you back.

Best Regards.

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Reviewed 2 weeks ago

This is a party resort. Facilities, service and food are excellent however there’s no place to relax quietly.
Great parties and pools.
Beach was full of seaweed and somewhat rocky.
This is not for those looking to relax and and unwind.

Date of stay: June 2021
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Review collected in partnership with this hotel
Thank karim s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 1 week ago

Hola hola Kaystab;

Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as they enable us to improve our service levels and product.

We have taken your comments very seriously and you can be certain that the necessary retraining measures are being instituted to prevent recurrences in the future.

With this said, we look forward to having the opportunity to host you back in the next future, to redeem your confidence in our resort and service.

Best Regards.

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Reviewed 2 weeks ago

A lot of partying and no children, which is what I wanted. We had a good time , but had a few issues with the view from our balcony. We paid for ocean view and could only see the ocean if we leaned over the balcony and when we talked to the front desk, they said that was a partial ocean view and that’s what is considered ocean view. We didn’t get our complimentary champagne bottle in our room either. Overall we liked it but I wouldn’t have paid extra if I would have known there was such a thing as partial ocean view.

Date of stay: June 2021
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Review collected in partnership with this hotel
1  Thank Vaca73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econcierge Brerc, Other at Breathless Riviera Cancun Resort & Spa, responded to this reviewResponded 1 week ago

Hola hola Vaca73:

We truly appreciate your overview as it gives us the opportunity to consolidate our strength points and work on what we might need to improve, in order to offer better and better service standards.

We look forward to welcoming you back, to provide you with the memorable stay that you deserve.

Best regards,

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