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Hotel Bangi-Putrajaya
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Reviews (539)
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153
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All reviewsgolf coursefree shuttlenice hotelswimming poolroom servicenice poolioi city mallnice viewjapanese restaurantkl cityrooms are spacioushotel is locatedbreakfast buffetunder renovationfamily roomgolf resorthotel room is
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28 - 33 of 539 reviews
Reviewed 4 January 2018 via mobile

This hotel is very good.. impressed with the green surroundings. The room is clean and spacious, value for money. The bathroom also clean. The outdoor pool is huge, we enjoyed swimming and got jacuzzi too.
The only thing i dislike is check in process quite slow as we arrived there almost 3pm and the room was not ready. Waited for 15min. The staff also not responsive.
Overall, still happy and recommended for relaxing with family.

Stayed: December 2017, travelled with family
Thank Nonie7808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley W, Director of Operations at Hotel Bangi-Putrajaya, responded to this reviewResponded 10 January 2018

Dear Nonie7808,

Warmest greetings from Hotel Bangi-Putrajaya!
Thank you for taking time off to share with us your invaluable insights. We appreciate your good feedback and glad that you love the green surroundings, enjoyed our clean room and recognized the best value we offered. We apologized for the check-in delays and will review the process to ensure a smooth check-in experience for our guest. Thanks for letting us know. We look forward to welcoming you back and being of service to you again.

Sincerely,
Shirley Wong
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

The hotel as expected. Food is good & hotel is cozy for a weekend hideouts. However, the noise from the ballroom was irritating. Hotels should hv advice their clients who hold the party lo shut the door & to makesure that the noises are within.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank h0neyjulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley W, Director of Operations at Hotel Bangi-Putrajaya, responded to this reviewResponded 4 January 2018

Dear H0neyjulia,

Warmest greetings from Hotel Bangi-Putrajaya!
Thank you for taking time to tell us about your stay. We sincerely value your good feedback and glad that you had a pleasant stay. We have also taken note on the poor noise control at the function rooms. Please be rest assured that necessary steps will be in place to address this issue. Thanks for letting us know. It was indeed our pleasure serving you. We look forward to welcoming you back for another fruitful stay.

Sincerely,
Shirley Wong
Director of Operations



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017

The hotel have a spacious and clean room. The housekeeping response is very good! Breakfast is just nice. Superb for the waffle and grilled sandwich section. Good and friendly pool staff. The hotel location is very very good..near to many attractions especially food and shopping (not far away from IOI Mall Putrajaya).

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank azfariena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley W, Director of Operations at Hotel Bangi-Putrajaya, responded to this reviewResponded 4 January 2018

Dear Azfariena,

Warmest greetings from Hotel Bangi-Putrajaya!
Many thanks for your wonderful review. Especially for recognizing our wonderful team here. It was indeed our pleasure serving you. We look forward to yet another opportunity to share our hospitality with you.

Sincerely,
Shirley Wong
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

Design, layout and room furniture a little old fashion, but working well. building exterior required repainting, seriously! Put aside those improvement opportunities, the hotel have a very nice swimming pool, very nice cafe, friendly staffs, good environment.

Stayed: December 2017, travelled on business
Thank chailiml2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley W, Director of Operations at Hotel Bangi-Putrajaya, responded to this reviewResponded 23 December 2017

Dear chailiml2017,

Warmest greetings from Hotel Bangi-Putrajaya!
Thank you for taking time off to share with us your invaluable insights. We appreciate your good feedback and glad that you had a pleasant stay. We have taken note on the areas where we may have fallen short. It is a pleasure to announce that we will be implementing many of these upgrades to the guestroom and building exterior by stages within the next couples of months. Thanks for your feedback. We certainly look forward to welcome you back next time.

Sincerely,
Shirley Wong
Director of Operations

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Reviewed 22 December 2017

Overall satisfied with this hotel especially because of the scenic view. Room for improvement especially with regards to counter staffs receiving guests. Should be fluently conversed not only in Malay but in English as well if not in French or others.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paeka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shirley W, Director of Operations at Hotel Bangi-Putrajaya, responded to this reviewResponded 23 December 2017

Dear Paeka P,

Warmest greetings from Hotel Bangi-Putrajaya!
Thank you for taking some of your time to share your recent experience while staying with us. We sincerely value your good feedback and glad that you enjoyed our hotel's scenic view. We have taken note on the language barrier happened at the front desk. Please be rest assured that additional training will be conducted for all the frontliner. Thanks for letting us know. It was indeed our pleasure serving you. We look forward to welcoming you back for another fruitful stay.

Sincerely,
Shirley Wong
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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