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“Great location for a relaxing stay.”

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Excelsior Hotel La Fonte
Ranked #4 of 4 Hotels in Portonovo
Reviewed 2 August 2017

Stayed in the hotel for 2 nights, Staff were exceedingly helpful , even putting up with our poor it alien. nice out side space , pool is spacious with plenty of loungers and chairs to sit in or out of the shade. food at the restaurant was very good. Breakfast is a delight of fruit, cake great coffee but not a cooked breakfast. Its a two minute walk to the classical busy Italian beach with 3 good restaurants especially Emille - if you like fish , I mean real fish dishes then this Family run restaurant ifs for you.
The only reason I did not give a 5 marking is the rooms are a little tired and sound insulation is little light but these are being refurbed this winter.

Room Tip: The rooms with a terrace are good as the terraces tend to be large for hotels. Have a go for a deal...
See more room tips
  • Stayed: August 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank KPedds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La_Direzione_EHLF, Responsabile relazioni con la clientela at Excelsior Hotel La Fonte, responded to this reviewResponded 3 August 2017

Dear Guest,

Thank you for your feedback: Nice that you have appreciated our pool and outside area, recently renovated, as well as our breakfast and staff, always trying to let each one feel at home.
As far as the rooms are concerned, they are being completely modernised during this winter in order to let them be brand new in design and comfort.

We are looking forward to having you again as our guest!

Kind regards,
The Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 - 6 of 289 reviews

Reviewed 3 January 2017 via mobile

A medium sized hotel in a small seaside hamlet in Ancona.

We arrived to a cold blistery evening. The car park in huge, mostly under the shade of trees. We unloaded the bags and hefted it up two flights of steps to the main lobby. The hotel manager came out to help us.

The curly haired young front office person checked us in and insisted on keeping our passports. Our passports were slotted into the cubby hole or left on the counter. I asked when we could have it back and she answered "when I'm done with it", complete with a non-committal shrug.

I was not comfortable with this arrangement. I checked with the group who had arrived around 4pm, and their passports were still at the front desk.

About half an hour later, we came down to the lobby again and requested our passports back from the manager. (We could see a stack of passports from our group on the desk and in the cubby hole). He graciously photocopied the relevant page and gave it back to us. Wouldn't it be easier/less hassle/less aggravating for guests if she just did that when we checked in? How would they remedy a situation if our passports (an essential travel document) went missing?

We were traveling in a large group and dinner was arranged in the large dining hall downstairs. Food quality was good and very filling. The wait staff were polite, professional and efficient.

Our rooms came with breakfast and it had plenty of continental fair, with bacon, sliced sausages, and scrambled eggs thrown in. Coffee is freshly made; not from a coffee flask.

Our rooms were simple. Doors are opened with a key card and electricity is controlled by a key car slot. The two lamps on the wall light up the room; I found this rather glaring.

Our room had a built in sofa/bed in an alcove for the young one. There's a small cupboard and a combination safe. The safe was locked and we did not manage to use it during our stay.

A study table was placed next to the cupboard. A flat screen TV with Sky cable TV box was on the table. However, we did not get the chance to peruse the channels.
Wifi can be received from our room.

There's no complimentary bottled water, and a simple box with some toilet essentials left on the sink.

Hairdryer and soap is mounted on the wall. There's a toilet and bidet. Showers are taken in the bath tub with a fiber glass folding door to stop water from splashing out.

Rooms are not sound proof and we could hear our neighbors discussing their day, amongst other sounds of human interaction. We could even hear our neighbors iPhone chiming after it was plugged in to be charged. However, we were too tired to bother and fell asleep once our heads hit the pillow.

Overall a pleasant stay at the hotel, short of having our passports potentially go missing.

Stayed: December 2016, travelled with family
Thank Jamie575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016

We stayed on a B and B basis as we were visiting friends. The breakfast was buffet style and suited everyone. The staff were all very friendly and helpful and English was spoken by mos, although we were the only English people there. The pool was beautiful and there were plenty of sun beds. It is only a short, flat walk to the beach, which is very scenic. I particularly liked walking past the small lake to see the turtles and dragonflies. You will probably need a car to visit the Marche sights as there aren't any easy ways of getting around otherwise.

Stayed: July 2016
1  Thank N0llid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2016 via mobile

My partner and I spent 10 days travelling around Italy, and this hotel was by far the most spectacular.

It is set against the most beautiful backdrop of mountains, with the ocean just a short walk away.

The staff were friendly, rooms clean and furbished with airconditioning and balconies overlooking the terraces and mountains.

We lounged by the most beautiful pool while sipping on cocktails.

The nearby beaches are fantastic and the restaurants great.

I will definitely return to this hotel - only for much longer next time.

A must-visit!!

Stayed: June 2016, travelled as a couple
1  Thank Ané-Carien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2015 via mobile

Helpful service and good breakfast . But the room , 222, was very noisy , roadside and some kind of generator directly outside the window working all the time. Irritating! On the positive side, beach just 5 minutes walk and conero bus linea 94 stops just 50 meters from the hotel, final destination Portonovo baia.

Stayed: July 2015, travelled as a couple
2  Thank Martina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Excelsior Hotel La Fonte

Address: Via Poggio, 160, 60129 Portonovo, Ancona, Italy
Region: Italy > Marche > Province of Ancona > Ancona > Portonovo
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Portonovo
Price Range: $129 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior Hotel La Fonte 4*
Number of rooms: 70
Official Description (provided by the hotel):
Hotel Excelsior La Fonte Ancona hotel anconaIN PORTONOVO, A BEAUTIFUL 4 STARS HOTEL Inside Portonovo's bay, in the magnificient green of Conero's Natural Park where the mountain descend gradually into the sea, like a beatiful jewel perform with his white mediterranean style the Excelsior Hotel La Fonte. Open terraces with falls of flowers and beautiful waterworks reminding the origin of this beautiful place are the most natural "welcome" to our guests. An oasis of quite near the beach suitable for your holidays or to celebrate the most important days of your life and where meetings and congresses became more profitable thank to a really pleasant stay. ... more   less 
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