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Reviewed 20 March 2023

The room set up was amazing when er first got there amd the food was delicious each day. A really great and relaxing experience for us. A really great place to go if your and your significant other need a good get away

Date of stay: March 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kevin J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Pocono Palace Resort, responded to this reviewResponded 21 March 2023

Hi Kevin,
Thank you for your excellent review and for staying with us at Pocono Palace Resort. We are thrilled that you and your significant other had an amazing time and that you enjoyed our delicious food. It was a pleasure having you stay with us in the beautiful Pocono Mountains, and we look forward to seeing you again soon!

Warm Regards,
Pocono Palace Management Team

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Reviewed 16 March 2023

My husband and I, visited for the first time for our 25th Wedding Anniversary. Just a quick overnight trip close to home We had fun even though it was during the week in the middle of winter. The room could use some updating, and the bed was not the most comfortable but the pool and champagne tub made up for it. Everything was very clean. Dinner and breakfast were both included in our stay and were very good. I'm sure in the warmer months there is so much to do outside. We had a great time and we are thinking about booking again next year.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Discover09236638992
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Pocono Palace Resort, responded to this reviewResponded 17 March 2023

Hello,
Thanks for such a kind review! We're honored to know you chose to celebrate your 25th anniversary with us at Pocono Palace Resort. Our team works hard to make sure all our guests have a wonderful experience, so they'll be excited to hear how much you enjoyed the uniqueness of the room as well as the delicious food options. Nothing makes us happier than knowing our guests made memories they will cherish forever. We can't wait to see you again for future celebrations!

Warm Regards,

Pocono Palace Management Team

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Reviewed 15 March 2023

Although yes this is a cheesy honeymoon resort, this is the second time we’ve went to one of the cove Poconos resorts. We loved Pocono Palace because the rooms felt more updated than at Cove Haven and it was much easier to walk around the property. My only complaints is there even when the weather was nice, the sports barn was closed and we couldn’t rent golf carts or anything. Our room also wasn’t ready at our check in time which was frustrating. But the food was fine, not gourmet by any means but it was delicious and there are a lot of options. The room was clean, the pool was clean. The CXO’s were fun although there was barely anyone at the activities during the week. All in all, a great stay and we’ll probably be back in the warmer months.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Briana Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Pocono Palace Resort, responded to this reviewResponded 15 March 2023

Dear Briana,
We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our tasty food and walkable property added to your experience. Thank you for your patience with any delays during check-in and any changes to our activities during the off-season. We look forward to your next visit.

Warm Regards,

Pocono Palace Management Team

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Reviewed 14 March 2023

I love my room it had a very beautiful view and I also really love the food. There were some time management problems in the beginning with our room not being ready after a 4 Hour drive, we had reservations for 330 and it was not ready on time. Then we went to the bar to get a drink to waste some time while we wait for our room and there was no bartender for at least 15 minutes. But other than that we had a great time.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank erica f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Pocono Palace Resort, responded to this reviewResponded 14 March 2023

Hello,
We enjoyed hosting your getaway at Pocono Palace Resort. Situated in the scenic Pocono Mountains, it's terrific you loved the beautiful view from your romantic suite. We strive to provide an efficient check-in experience, so we apologize for the delay you encountered. Despite this, we trust you enjoyed our fun activities and amenities. Thanks for being our guest, and we hope to welcome you back!

Warm Regards,

Pocono Palace Management Team

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Reviewed 14 March 2023

We just had to experience the champagne tower. Resort is outdated but staff was friendly, food was good and we got to enjoy a jacuzzi tub, a heart shaped pool, a sauna, and a round bed with plenty of mirrors;) All in our private room . My wife gives it a 10, she says outdated adds to the charm.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Dennis Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Pocono Palace Resort, responded to this reviewResponded 14 March 2023

Dear Dennis,
It was truly a pleasure to welcome you and your wife to Pocono Palace Resort during your recent visit. It's wonderful to hear that we were able to deliver such an enjoyable experience and that you appreciated your time in the Champagne Tower and the heart-shaped pool and sauna. Thank you for taking the time to share your comments, and we hope to have the opportunity to welcome you back to the beautiful and scenic Pocono Mountains again soon.

Warm Regards,

Pocono Palace Management Team

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