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Reviews (168)
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All reviewsfresh airmountain areaswimming poolgym roomrestaurant menustar hotelwinter vacationfamilies with kidssuperior double roomleave your carlounge areawarm waterlocation is amazingski slopesmountain bikescomfortable bedstraditional romanian food
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Reviewed 31 May 2018

Overall: We are a couple with a 5 years old child; we visited the hotel at the end of May 2018. We had a nice stay, even though there is not much to do during this time of year except renting mountain bikes or enjoying the hotel indoor swimming pool.
The hotel was renovated and modernized unevenly. There are some modern parts, like the reception, restaurant and shared toilets, but the rooms, corridors and exterior are rather old. Definitely the pictures are much better than in reality. Be prepared for less.

Staff: very nice and helpful;
Reception: nice and modern reception;
Room: strange smell, old fashioned, not really four stars;
Mattress: not very comfortable, definitely did not match the four stars;
Playground: very few things to do;
Swimming pool: clean and warm water, rather small and not so good looking;
Breakfast: good breakfast with plenty of options;
Restaurant: typical from Transylvania combined with some German dishes, nothing fancy, but good food at a reasonable price;
Activities: the hotel rents bikes that are in good shape and they charge 4.5 Euros/hr;

Room Tip: Our room had an odd smell. Did not complaint about it. I think it worth's asking for a room with balcony.
  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank alex1vladimir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

Overall the experience was good. The hotel rooms and the hotel itself it's very nice but the hotel is quite complicated.... difficult to find your room and also other places in the hotel.....I have seen this opinion also on others.
The food is good and they have variety but is expensive.
The spa area is ok but i was expected that the pool will be bigger....overall spa area is ok.
Hotel area and view from the hotel is amazing....a beautiful mountain area in Paltinis.

Stayed: May 2018, travelled on business
Thank Alin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

We booked a superior double room with balcony for the weekend. We got what we asked. The the next morning at the breakfast our wallet was forgot at the table at the end of the breakfast time 10 : 30, when nobody else was there, except the staff. After 10 minutes we acknowledged that the wallet is missing but the wallet wasn't there anymore, and nobody saw nobody taking it. Even the video camera, were told by the chief of the staff, did not had a view point from our table, so he can't see who tooked the wallet. So be careful with the staff from the breakfast & restaurant, If you forget something at the table you'll never get back again. So thank you Hohe Rihne for the great weekend. Your staff is perfect and deserves 5 stars, not 4 like you have.

Stayed: May 2018, travelled with friends
Thank T3rue_Review
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Furdiac L, Manager at Hohe Rinne Paltinis Hotel & Spa, responded to this reviewResponded 4 May 2018

Dear Guest,

Thank you for being our guest and thank you for your review.

We understand that it is not pleasant to lose your wallet and we feel sorry for this.

We respectfully recommend that you to adress to the police if you consider that someone stole it.

We also recommend you to keep your wallet in an appropiate place to avoid losing it or being stolen, things that can happen everywhere in the world, especially when you let the wallet under the chair where is not as safe as in the security safe that we provide in each of the hotel rooms.

However, we strongly disagree with any accusations brought to our staff without any clue or proof at all and we consider this is an inappropiate way of appreciation of their work and effort, they are hard working human beings striving to provide the best services they can and we believe they deserve the minimum respect of not being accused for stealing without any clue or proof at all.

We wish you all the best and hope you will find your wallet.

Best regards,
Hohe Rinne Hotel & Spa Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

This review is for the restaurant. The beef was chewy, and we were a big group ordering 3 portions, all the same... the schnitzel was dry. The kitchen has no fresh fish, just frozen. On the other hand the dessert was good.

Stayed: April 2018
Thank flo182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018

Big hotel with many facilities for the guests: large restaurant with delicious food and various breakfast; SPA area with many sauna types and everything very clean with the good temperature all around; free transfer to the slopes; kids playroom and lounge area with pool tables. The room was big and nice, only the bath room seamed a bit too small. Sound proofing could be improved as we could hear neighboring people each time they used their bathroom. We had a very nice staying.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Adina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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