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Savings alert! 14% below average rates

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Reviews (1,565)
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Reviewed 14 March 2012

Spent 3 days/ 2nights here for a quick mid-week pop-over to Batam from Singapore.

It is less than 5 minutes shuttle from the ferry terminal (Nongsa) and with the free shuttle bus and good coordination between the shuttle bus, the ferry terminal people and the hotel, it is super easy.

2 large pools. The older blue pool is actually more fun in a retro-way. Nice views of beach and a fun walk-out on the jetty.

The weather was a bit patchy, so can't really comment on the beach, but views during the day and the night are pleasant.

Breakfast was good, we didn't end up having any other meals here. The curry roti station, the egg station and the fishball/egg noodle station were the stand outs. The other items were average/fine.

The room (in the new wing) had a nice little balcony where we sat to read our books while the rain passed through, and we liked the bathroom and the bed (all very comfortable and well designed) qutie a bit.

The staff were fine, average/good.

Enjoy.

Room Tip: New wing as other travelers have said.
  • Stayed: March 2012, travelled as a couple
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1  Thank lahlahlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumantri E, General Manager at Turi Beach Resort, responded to this reviewResponded 19 June 2016

Dear ahlahlo
Thank you very much for your support and review about your experience at Turi Beach Resort, your feedback is very much appreciated.

I am delighted to share that resort has improved even more in many aspect of product and we will continue to improve it especially in guest’s experience. We strive to ensure our patrons experience the best visits possible during their travels

As today the General Manager we invite you to visit our website, if you wish to learn more about our update and improved resort, please kindly contact me direct for your next visit

On behalf of Turi Beach Resort team, we all look forward to having you and your family or friends back with us soon.

Best regards,

Sumantri Endang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2012

Stayed for 2D1N at the newer Tirta wing. Short ride to the resort from the ferry terminal and was greeted by extremely polite and friendly staff. Did not check-in right away as it was before the designated check-in time, so my partner and I went on a trip to town. Upon returning, the room was ready and we were brought to the room by a porter. The room was very nice and clean and had a balcony with a superb view. The selling point of this resort is probably the view and cleanliness. It is located at the tip of Batam island and you can see Singapore from the reception area. If you look hard enough, you can even spot the control tower of Changi Airport and the tiny planes in the distance taking off.

The food was great and we had dinner at the teppanyaki restaurant. Breakfast was sumptous and the kitchen made sure to replenish food that was running low.

This resort is a great place for couples and is very romantic. The polite staff, quiet beaches, clear waters, long boardwalk, and awesome view all add up to a fantastic experience. I am definitely coming back here again!

  • Stayed: June 2011, travelled as a couple
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2  Thank Eugene_hD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumantri E, General Manager at Turi Beach Resort, responded to this reviewResponded 13 June 2016

Dear EugeneSiew,

Sea, sun and nature greetings from Turi beach Resort!

Thank you very much for continue support and your review about your experience at Turi Beach Resort, your feedback is very much appreciated.
It is always nice to discover that our guests has experience a wonderful journey with us.

Your note is really motivating and we do appreciate your support and moment to share in describing our dedication.


On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon.

With best regards,
Sumantri Endang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2012

My boyfriend and I bought the Groupon deal for a 2D1N stay at Turi Beach. No trouble with the ferry, land transfer and check in were prompt. Welcome drinks were also served when we arrived.

We stayed in a premier room at the Riani wing. Although we have requested for a King sized bed before hand, we were informed upon arrival that they were out of double beds and had to make do with 2 single beds instead. The condition of the room was generally alright, except for some stains in the bathroom and the weak air conditioning.

The beach was rather small, pools and surroundings were simple. An array of water sports available at the in house water sports company. Overall, it was a nice place, though I'd say the rates are overpriced if not for the Groupon voucher.

Room Tip: Upgrade to Riani Wing
  • Stayed: February 2012, travelled as a couple
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Thank ecyojmeya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumantri E, General Manager at Turi Beach Resort, responded to this reviewResponded 14 June 2016

Dear ecyoj27
Thank you very much for your kind review about your experience at Turi Beach Resort, your feedback is very much appreciated.


On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon.

With best regards,
Sumantri Endang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2012

We checked into the resort on the 3rd of March 2012 for 2 days, one night stay. When we first arrived to check-in at 8am, we were told that the check-in time was at 2pm despite the fact that I have requested for an earlier check-in. Thank goodness I was prepared for this and I had my swimming attire on. We lounged by the pool/beach area for about 5 hours that morning before we finally gotten our room. The least they could have done was to inform us that early check in wasn't possible.

Our room (Riani Deluxe room) wasn't too bad. It was equipped with the basic necessities. However, I find the toilet a little "run down" and the shower head was old. And on the balcony, we were only provided with one chair. Imagined, the room was for two guest but only chair on the balcony!!!

Now the fun part, the compliments. The staffs at the Taming Sari restaurant, The Yacht Club bar and the Emerald Pool Bar were really gracious, friendly and helpful. It would have made our experience more fantastic if they were more staff working at the pool bars and if the bars were well eqiupped with all sorts of drinks, so it will look more like a bar than a towel collection centre.

I agree with some other reviewers that this is a nice getaway for the weekend. If you spend most of your time lounging at the pool side, swimming and lying by the beach, I think i
this place is quite lovely, however, if you prefer to stay in your room most of the time, then I wwould not recommend Turi beach Resort.

Thankfully, we still enjoyed ourselves....

Room Tip: If you like "Balinese" styled rooms, choose Riani but don't expect nice toilets If not maybe should go for the Tirta rooms
  • Stayed: March 2012, travelled as a couple
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Thank Ms_0pini0nated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumantri E, General Manager at Turi Beach Resort, responded to this reviewResponded 14 June 2016

Dear Ms_0pini0nated
Sea, sun and nature greetings from Turi beach Resort!

Thank you for your review and feedback

Please accept our sincere apologies for not living up to your expectations and for the discrepancies in our attention to detail. Certainly we do understand your disappointment points are taken on some area mentioned for our improvement

On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon.

With best regards,
Sumantri Endang
General Manager

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Reviewed 3 March 2012

Initially, i was quite affected by the bad reviews I read here. But HB wanted a short getaway nearby on our wedding anniversary. He wanted to stay at a beach resort in Batam. After looking at pics of this hotel, I thought the hotel was quite a decent one, not tt luxurious.

I booked 3 days 2 nites, Monday to Wed. No crowd, peaceful, fast check in. Was given a good room location in tirta wing. Perfect view. Clean room although bedsheets has some stains.
Clean toilet. Friendly staff. Really nice place to relax. No nightlife, no shopping nearby.
Restaurant charges in SGD, so food is not cheap. Room rates Not cheap too.
Next time, we will bring our titbits and cup noodles before boarding the ferry at Tanah Merah.
Good breakfast spread!! Quite nice.

We will return there again.
Just go w open mind, and Don't expect much.
Be nice to the staff there. Don't be demanding. Your experience will be a pleasant one.

Room Tip: Go on weekdays. Buy titbits n cupnoodles before boarding ferry at Tanah Merah. Hotel is 5 mins away from Nongsa terminal. Buy drinks at Nongsa terminal before board shuttle bus. Stay at Tirta wing (the new extension)
  • Stayed: February 2012, travelled as a couple
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3  Thank Tinibetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumantri E, General Manager at Turi Beach Resort, responded to this reviewResponded 14 June 2016

Dear Tinibetty
Thank you very much for your kind review about your experience at Turi Beach Resort, your feedback is very much appreciated.


On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon.

With best regards,
Sumantri Endang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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