We ate here on a busy Friday night recently and had an overall enjoyable experience. Having read some of the recent reviews we were a bit hesitant about what the service was going to be like as some of the reviews posted here over the last few months have been complimentary about the food but scathing about the service. As someone who has spent quite a number of years working in hospitality at both high and low end establishments I am both understanding about how service works and very observant about it as well
There were just two of us and we could not fault the service The restaurant was full (more about this in a minute), it was a busy Friday night, pouring with rain outside and service was both friendly and efficient. Everything arrived well paced. One course without cutlery was quickly remedied and we were completely happy with how we were attended.
We had three courses and food was all tasty some courses better than others, some delicious, others simply nice, portions well sized, my steak cooked exactly as requested and prices all reasonable. We were happy with all out choices. My one complaint is related to the decor and with it, the noise level. This restaurant is decorated in wood with lots of hard surfaces and the noise level when the restaurant is full is very. very high. I was seated opposite my partner and struggled to hear him a lot of the time. It really needs some baffles or some softening or acoustic attention to allow some easing of this. Related to this, we had a lateish seating and when we arrived, there was a group of 4 at the bar. They appeared to be friends of at least one of the staff and by the time they made it to their table, quite late, most of them were quite drunk and they were seated quite near us and the noise from their table was very loud and language was starting to get very colourful. We were pretty close to leaving anyway but if we hadn't been, it might have become an issue. So, enjoyed our meal and our service, found the noise a touch uncomfortable but not a game changer.