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Reviewed 13 June 2016 via mobile

A friend and I stayed here for one night in May for a concert on Oxford Street. The location to our destination was perfect. The room itself was ok, nothing fancy. Service was good, nothing to complain about. For $155 it just seemed like you would expect a little bit more in the room but than again I guess you're paying the price for Sydney.

Stayed: May 2016, travelled with friends
Thank FreelyVivacious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 16 June 2016

Hi FreelyVivacious,

Thank you for taking the time to leave feedback, we are happy to hear that our location to the concert on Oxford street perfect for you and your and found the service from our staff good and the hotel good value.

We do hope that we will see you both again.

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2016

Budget friendly, Great service, Comfy beds, Lovely toiletries. Overall a wonderful stay. Didnt spend much time in the room as was out sightseeing & shopping during most of the day. Really convenient location in the city - had to make a couple quick trips back to drop off shopping, & it was great to be able to do this and not waste too much of our short time in Sydney doing so. Only downside was the room is not very soundproof, we could hear clearly people in the foyer, pool & outside the window - but nothing earplugs couldnt cope with. Also the bathroom door could have done with a wipe down of some black hand marks. But cant complain too much for the price of being city central & having a clean comfy room.

  • Stayed: June 2016, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank 541angelinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 19 June 2016

Hi 541angelinas,

Great to read that you enjoyed your stay and that you found your room clean, enjoyed our in room amenities, great service from our staff and the hotel great value for money.

It is also great to read that you found our location to the many great restaurants , café and bars well suited for your stay with us.

It’s unfortunate your stay was inconvenienced by other guests of the hotel, our team are available 24/7 should there be any issues to be dealt with and our Guest Experience Manager’s regularly patrol the hotel for any unwelcome noises.

Thank you for sharing your stay and we look forward to welcoming you back again very soon.

Warm regards

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Reviewed 13 June 2016

The desk staff are friendly with good local knowledge. The rooms are clean & comfy. We picked this hotel originally only because other family members were already booked in, we were pleasantly surprised and would recommend this hotel to friends.

  • Stayed: June 2016, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank B1808DObarbarac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 16 June 2016

Hi B1808DObarbarac,

We appreciate that you found our staff friendly with good local knowledge, you found your room clean, comfy and our location good.

Thank you for leaving a great review and we look forward to welcoming you and your family back.

Warm regards

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Reviewed 13 June 2016

Location was good. Charging $33 per night for that disgusting excuse for a car park was a bit rich but sadly they can charge what they like can't they. Room service food was not nice. Staff were great mostly. Friendly and helpful.

  • Stayed: June 2016, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank 652christyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 16 June 2016

Hi 652christyb,

We are delighted that you had an enjoyable stay with us and it’s pleasing that most aspects of the hotel and staff met your expectations. It is disappointing to hear that you didn’t enjoy your room service meal, your feedback has been forwarded to the restaurant manager, we do value your feedback and thank you for taking the time to leave it.

Our car-parking facilities can be challenging for larger vehicles and we make this clear across booking agents in our terms and conditions, when next you stay please enquire at with our friendly front desk staff as we can suggest alternative options, however we do apologize if this caused any inconvenience, our parking rates are comparable to similar properties in Sydney and it’s disappointing you felt we were not great value for money.

Thank you for sharing your stay and we do hope that we will see you again.

Warm regards

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Reviewed 13 June 2016

This hotel is in a great location and is a very budget friendly option for when staying in Sydney. The customer service was fantastic. Car parking is really reasonable and very convenient. The room was clean. I would definitely stay here again.

  • Stayed: May 2016, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Jane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StevenGargano, General Manager at Cambridge Hotel Sydney, responded to this reviewResponded 16 June 2016

Hi Jane H,

It is great to read that you found the service from our staff fantastic, our location great, the hotel very affordable for families and your room clean.

Thank you for leaving feedback and we look forward to seeing you again.

Warm regards

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