Unfortunately a few things let this five star experience down. Firstly when we checked into our two rooms at reception was a printed paper telling all guests some facilities like the pool are operating at "restricted times opening at 8am and closing earlier than usual" however the entire stay the pool was actually closed due to apparent "hot water issues". Other guests said staff advised them they were understaffed. Secondly we asked for a paper in the morning (which was offered by the hotel) that never arrived. Thirdly when I asked Phillpe from guest services if we could have free wifi to entertain the kids as they could not use the pool; we were told "I cannot authorise that" that was it, no sorry no I'll put you through to Management. Apart from those issues raised above; the hotel is absolutely beautiful, the rooms are stunning and check in/out is a breeze.
- Official Description (provided by the hotel):
- The award winning Westin Sydney is situated in the heart of Sydney's fashion and finance district surrounded by Sydney's most exclusive designer shopping, restaurants, theatres and nightlife. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Starwood APAC, Ctrip TA, Agoda, Booking.com, TripOnline SA and HotelQuickly so you can book your The Westin Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Westin Sydney Hotel Sydney
- Sydney Westin