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Reviews (3,530)
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1,960
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14 - 19 of 3,530 reviews
Reviewed 3 weeks ago via mobile

I stayed here for 5 nights, for a work conference.
I had one of the heritage rooms which was huge and comfortable, modernised but classic. Very quiet.
I had breakfast everyday and the buffet choice was extensive and tasty.
I also had morning tea/lunch/afternoon tea as part of the conference every day and the food was delicious. I especially loved the little lamb chops and chicken tandoori - yum!
The conference meeting rooms were in the heritage part and they were magnificent. To get there you walked from the new part of the building across an internal bridge linking the old and the new - amazing.
The clock in the old clock tower went off regularly during our conference sessions and it was wonderful to hear.
I used the gym every day which was extensive and well equipped, there is also an internal lap pool.
Where The Westin is on Pitt St is right near the Pitt St Mall so lots of shopping to be done! And tons of cafes, restaurants all around within a minute or two's walk.
However, downstairs below the lobby there are an excellent extensive range of cafes and restaurants so you don't even have to leave The Westin if you don't want.

Stayed: June 2018, travelled on business
Thank Karen70P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

My husband and myself stayed just the past weekend in a superior king room and we loveeeeed the hotel clean and the room was amazing seperate bath, to main room and to the walk in robe. Had heaps of space felt more like and apartment than a hotel room can’t wait to go back

Stayed: June 2018, travelled with family
1  Thank Leia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

- probably the worst Marriott/SPG hotel I have ever stayed
- no platinum member recognition
- staff was not accomondating, no greetings at all throughout the stay
- hotel is dated and needs some refurbishment
- good location, close to westfield

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank patrickedwu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinSydneyHotel, General Manager at The Westin Sydney, responded to this reviewResponded 3 weeks ago

Dear patrickedwu,

We appreciate the time you have taken to share your comments following your recent experiences at The Westin Sydney. Receiving your feedback, we are naturally concerned about your interactions and will of course investigate further. We are sorry you did not feel welcomed or recognised and that we did not meet your expectations and do hope one day we can welcome you back to The Westin Sydney to restore your faith in our hospitality.

Kind Regards,

Mark Burns
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Stayed there on Saturday night from the time we got there the customer service was amazing from the guys parking our car to the guy helping with our bags and the front office staff.
The room was amazing the breakfast was amazing as well. I would definitely recommend this hotel because of the service provided by hotel staff overall 10 out 10 .

Stayed: June 2018, travelled as a couple
Thank Harout Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Excellent hotel with great food at the executive lounge. There are different types of food available throughout the day from coffee to hh food in the evening.

Great location - within easy walking distance to everything: park, ferry, opera house, food etc. the lounge also had the most amazing view - you can go to the balcony and enjoy the view anytime.

Highly recommended!

Stayed: April 2018, travelled solo
Thank hx2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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