I was working in the city. Mantra on Kent was ideally placed for a short walk to office. Dinner in Darling Harbour was a breeze. Room was quiet and dark. Breakfast was nothing special. Quite likely to be back.More
- Free Wifi
We stayed in a 1 bedroom studio, with a small kitchen area which had a stove and cooktop and a small bar fridge. Location to Darling Harbour was nice and close but well away from traffic noise. While the bed was very comfortable and the lounge area roomy and a television bigger than most hotels, unfortunately that is the best thing I can say about our experience. The room itself was very grubby, the fridge was filthy and still had a half eaten container of ice cream in the freezer, the mould in the bathroom was pretty bad and there was long dark hairs all over the wall (not mine). But worse of all was the shower. We got in late so didn't use it until the next morning there was a split in the hose which meant the water didn't even get to the shower head and was spurting out of the hose instead. NO chance of washing my hair and a very difficult job to even wash. We did advise reception on check out and of course they were apologetic but that was it. Breakfast was included in our booking but sadly this too was disappointing. Plenty to choose from with regard to cereals, toast & cakes but the cooked foods were all over cooked and cold. I probably wouldn't go back again as I am sure there are much better hotels to chose from, however do keep in mind that you get what you paid for, however a clean room is a no brainer
Dear Debby K,
My sincere apologies for the issues that you encountered during your stay. While we try our best to do it right the first time, we always want a great experience for our guests. This standard is not acceptable and we pride ourselves on the level of cleanliness we provide. We take on board all comments provided to continually work on providing a better experience for our guest. I hope we do get a chance to make it up to you in the near future.
Great value for money - large apartment rooms, handy walking distance to darling harbor and convenience of parking station right next door. This is our 2nd stay at Mantra on Kent and it is our first preference for accommodation in Sydney.
Dear Angie P
Thank you for taking the time to post your review, we look forward to welcoming you back for a third stay!
Great location!! We were able to walk to everything. Right next to QVB and Darling Harbor. Love the hotel and the staff. Always there to help and super friendly. There was 6 of us who stayed and we all had a great visit with Mantra on Kent. Highly recommend this hotel!
Thank you for staying at Mantra on Kent and taking the time to pass on your compliments about the staff, I will let them know.
Great location, easy walking distance to Darling Harbour, Town Hall station and the city centre.
We stayed in an Executive Studio room and found it to be spacious and clean (plenty big enough for 2 adults and 1 child).
The staff were genuinely friendly and helpful and we were made to feel very welcome.
We will definitely stay here again when we next visit Sydney.
Thank you for staying at Mantra on Kent we are so glad you enjoyed your stay, I will pass on your comments about the staff!
This was a clean, well presented property. It is in a fantastic position and very roomy. I would have no hesitations in staying there again. Also recommending this property to both work colleagues and friends.
Thank you for staying with us and posting your review, we love the location as well !