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Dee D

Vibe Hotel

4.0 of 5 bubblesReviewed 28 Mar 2021
Pros- Clean .lovely friendly staff, Spacious well appointed rooms and comfortable beds. Breakfast buffet was great plenty of variety clean and well presented. Close to the city (easy short walk) but also right in the middle of all the eateries and attractions on the waterfront - wave pool , wharf for cruises , plenty of eateries.

Cons- . Should have a hotel shuttle for getting guest to wharf if too hot to walk offer the use of hotel swim towels for use outside the hotel eg wave pool. sometimes the rooms were not cleaned until later afternoon which on really hot humid days when you wanted to go back and rest room was annoying .
Date of stay: March 2021
Room Tip: facing the wharf gave lovely day and evening views.
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Vibe Hotel Darwin Waterfront, responded to this review
Responded 3 May 2021
Dear 623deed,

Thank you for sharing your feedback with us. We are delighted that you enjoyed your stay and that our team were lovely and friendly.

I am sorry to hear that the you were not informed that you can use the towels for outside use and that there is also a Waterfront Shuttle bus. I will make sure this is passed on.

Thanks again and we look forward to welcoming you back soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,386)
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190 - 195 of 2,386 reviews
Reviewed 10 March 2021

A top place to stay. With incredible views and helpful friendly staff. Easily accessible restaurant, pool and laundry facility. Darwin show cases it's amazing history all within walking distance of the Vibe Hotel Darwin Waterfront.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dimyers2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Vibe Hotel Darwin Waterfront, responded to this reviewResponded 25 March 2021

Dear dimyers2021,

Thanks for sharing the excellent feedback with us. We do have an incredible location and a helpful and friendly team! I will ensure your feedback is shared with all of them as this will only encourage them further.

Once again thank you and I look forward to welcoming you back in future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2021

Great location in the harbour with other restaurants at your doorstep but baggage porters need sorting out ? lack of communication. The buffet breakfast was excellent. Rooms spacious and very clean with wonderful views overlooking the harbour.

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank sdjlbrown
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Vibe Hotel Darwin Waterfront, responded to this reviewResponded 25 March 2021

Dear sdjlbrown,

Thank you for your feedback. I am glad you enjoyed our great location with the wonderful views overlooking the harbour. . I do apologise about the lack of communication regarding baggage. I will pass the feedback to our front office team. I am so glad you enjoyed the breakfast.

Once again thank you and we look forward to welcoming you back soon.

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Reviewed 7 March 2021

The room very average, asked for a water view room which i paid extra for but was very disappointed.
I was very much looking forward to staying there for 4 days, but lasted one night.
It looked nice in the entry to the Hotel, but maybe l got the dungeon end of the accommodation, old tired, and urgently needs a make over.
Tried to order dinner but in the end l got a Uber and went into town.

Date of stay: March 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sthpac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Vibe Hotel Darwin Waterfront, responded to this reviewResponded 31 March 2021

Dear sthpac,

Thank you for sharing your feedback with us. I am truly disappointed to hear that we did not live up to our usual standards. I have received your detailed comments through our survey and shared this with our Food and Beverage manager and our housekeeping and maintenance teams. This is certainly not what we expect; please accept my sincere apology.

Your comments enable us to better serve our guests and I appreciate you sharing this with us.

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Reviewed 3 March 2021

Shower bath should have more grab rails , falls
Staff to give more info to new clients how to access building tru the carpark
Check in staff couldn’t give a dam about my concerns
Breakfast was really good and staff there were pleasant

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tone417
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Vibe Hotel Darwin Waterfront, responded to this reviewResponded 31 March 2021

Dear tone417,

Thank you for sharing your feedback with us. I am pleased to hear that our restaurant team took good care of your needs; however disappointed to know of the poor service from our reception team. Please accept my apology for this. I assure you this is not the norm. I will ensure your comments are raised at our upcoming team meeting as I am sure they too will be disappointed to hear your comments.

Thanks again tone417. Your feedback is crucial and enables us to better serve our guests in future.

Sincerely,

Sid Bhatia
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2021 via mobile

Perfect spot to explore Darwin
Close to restaurants & bars. Staff are amazing. Very friendly & helpful.
Comfortable rooms. City centre only across sky bridge. Hotel set in a lovely green lawn setting.

Date of stay: March 2021
Trip type: Travelled solo
2  Thank mgh1965
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sid Bhatia, General Manager at Vibe Hotel Darwin Waterfront, responded to this reviewResponded 8 March 2021

Dear mgh1965,

Thanks for sharing your comments with us. We are thrilled to hear that you not only enjoyed our fantastic location but were also well looked after by our excellent team! I will share your feedback with our team as I am sure they will only be further encouraged.

Thanks again. I look forward to welcoming you back soon

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