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Darren L

Lovely hotel

5.0 of 5 bubblesReviewed 11 Jun 2024via mobile
Lovely hotel situated in a great spot along Darwin Esplanade. Side entry access to Mitchell Street behind the hotel to walk into town. The king room was very nice and the bed was very comfortable, with a great bathroom. Great staff at front reception and in the dining area. Absolutely beautiful pool.
Date of stay: June 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this review
Responded 11 Jun 2024
Thank you, Darren, for taking the time to share some feedback regarding your recent stay at our hotel.

We appreciate your details in comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review.

We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.

Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,038)
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Traveller rating
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Reviewed 6 June 2024

Great location. Short walk to main centre of activities.

The room had amazingly 6 usbs ports.

I thought the motion activated floor level light in bathroom was a genius idea. No need to stumble in the dark looking for a switch.

The shampoos and lotion were in bottles attached to the wall. No need for single use bottles.

I loved the way shower handle was away from shower head, so you did not get wet whilst trying to turn on the tap.

Generous tea and coffee facilities. Loved the complimentary cookies.

2 bathrobes, slippers were available. A small safe that held a laptop.

It is increasingly rare for hotels to offer free movies so I was very delighted to catch up on their latest offerings.

Hilton claims to have the largest outdoor pool in Darwin. It was a good size pool and I thoroughly enjoyed the waterfall massage.

The only disappointment I had was the shaving kit. Every shaver broke in the packing or on the gentlest touch. None was usable.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Love_Life_Sydney
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 12 June 2024

Thank you, dear guest, for taking some time to post a review regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

I was delighted to read that you enjoyed your stay with us, should you return to the Top End in the near future, we look forward to welcoming you back.


Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2024 via mobile

My wife and I stayed at the DoubleTree by Hilton for a long weekend at the end of May. We selected the hotel for the location in Darwin city, both to explore the surroundings and be close enough to amenities.

The Hotel:
Conveniently located along the Esplanade, it’s a quiet street overlooking the sea and green area. Upon arrival, the lobby is very spacious with lots of seating and when we arrived not very busy. Check in was relatively smooth and greeted with Australian warmth of hospitality.

The Room:
We stayed in the standard King Guest room, that overlooked the pool but still had a view of the sea (and good enough to see the spectacular sunsets). The room can be summarised in one word as “spacious”. Plenty of room to spread out while not tripping over any suitcases or furniture. The bed was very comfortable and we both slept well. In the room was a large desk, lounge area and a decent coffee/tea selection. The bathroom was very clean and also spacious but didn’t have any vanity items, so you will need plan around that if you normally rely on this. If you’re staying a long time, the wardrobe is a bit small so you might want to plan around that also.

However, points need to be deducted for the AU$9.95 per day charge for WiFi. We were a bit surprised by that as I’ve not come across a WiFi fee for a very long time!

The Location:
Right along the Esplanade makes it easy to get out and walk to supermarkets, restaurants and bars etc. It’s a very short cab ride to the Waterfront or the Sunday food market so I would recommend the hotel. We hired a car to drive to the national parks and jumping crocs etc, and it was very easy to get around. The airport was a 20-25 min cab drive away.

Date of stay: May 2024
Trip type: Travelled as a couple
1  Thank TaiPanStu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 12 June 2024

Thank you, TaiPanStu, for taking some time to share your experience regarding your recent stay at our hotel.
I was delighted to hear that you enjoyed your stay and found our location to be convenient.
Your details in comments are certainly appreciated and we look forward to welcoming you back in the near future!

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2024

We were very pleased with the service and the staff was amazingly friendly. The bed was comfortable and the hotel itself close to the various spots to visit around Darwin. The only disappointment was that there was no help to get our luggage up to our room, and nothing to eat or drink when we arrived late in the evening. After having been on the go since early that morning, no lunch, no dinner, we were expecting something would be available. Unfortunately, this was not to be. However, knowing what we know now, we may plan things a little differently, should we ever go to Darwin again.

Room tip: Get your meals and drinks done before arriving, if you plan to get in after 9pm as there is nothing available after this time.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank charlotteherring2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 30 April 2024

Dear Charlotte,

Thank you for taking some time to share your experience regarding your recent stay at our hotel.
We were pleased to hear that you enjoyed your stay and found our team amazingly friendly!
I was disappointed to see that you weren't able to have F&B service on your arrival. Our Aqua Restaurant service closes at 10PM daily and Room Service is available all night. Again, please accept my apologies on the issues you came across.

Your comments will continue to assist us improving our guest experience. Thanks again for your time and we do hope you will consider staying with us again should you return to Top End.

Kind regards,
Todd Grierson
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2024 via mobile

Very friendly and helpful staff. Special mention goes to Todd who went out of his way to enhance our stay.
The rooms are very clean. Relaxed environment.

Breakfast was standard hotel breakfast with a variety of hot and cold, sweet or savoury choices, and included a fruit juicer to make your own fresh juices. The pool is long enough to do laps.

I will return.

Date of stay: April 2024
Trip type: Travelled with friends
Thank Doron G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 30 April 2024

Dear Doron,
Thank you for taking the time to post a wonderful review regarding your recent stay at our hotel.
I was delighted to read that you had a fantastic stay and enjoyed our breakfast buffet, biggest pool inn Darwin and most importantly that you found our team friendly and helpful!

Your comments are certainly appreciated, and we look forward to welcoming you back in a not too distant future.

Kind regards,
Todd Grierson
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2024 via mobile

Everything was excellent: room, breakfast, assistance from reception , restaurant and room staff, pool ....... What more can I say? I will certainly stay at the Double Tree by Hilton again and recommend it to friends. The hotel's position on the Esplanade and close to the shops and restaurants was a great bonus.

Room tip: Book early!
Date of stay: March 2024
Trip type: Travelled solo
Thank tulipgk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 2 April 2024

Dear guest,

Thank you for taking some time to share some feedback regarding your recent stay at our hotel.

I was delighted to read that you found our hotel an enjoyable place to stay and had a great experience. Your comments are certainly valued - thanks again for your review.

We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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