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berylQueensland
Sunshine Coast, Australia

A+

5.0 of 5 bubblesReviewed 22 Sept 2024via mobile
The staff here are friendly and welcoming. Lots of knowledge of what to do and where to go. Stayed for 3 nights. Great room in good location on the esplanade. The pool was good as was the breakfast. Free parking included. Handy to Mitchell street with bars and restaurants.
Date of stay: September 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this review
Responded 8 Oct 2024
Dear Beryl,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

I was delighted to read your review, I'm glad that you found the hotel an enjoyable place to stay and most importantly found the service helpful and friendly.

Thanks for staying with us, and we look forward to welcoming you back on a future occasion.

Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,038)
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3 - 8 of 3,038 reviews
Reviewed 10 September 2024 via mobile

Arrived to a friendly warm welcome by reception. Yummy cookie too 👏🏻👏🏻
Drinks voucher for each day and free parking too as part of the luxury escapes package.
Hotel is very clean spacious and relaxing.
Our room was a good size very clean with an outlook over the water.
Breakfast had an ample selection.
Sitting outside by the pool very relaxing.
The pool is a welcome relief from the heat and is a nice size too.
Definitely deserving of a 5/5
10/10 team double tree

Room tip: Close to Mitchel street with a variety of restaurants. Across the road easy walking along the park.
Date of stay: September 2024
Trip type: Travelled as a couple
Thank Inspire17364624524
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear guest,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review.

We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.


Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024

We stayed 4 nights at Doubletree Hilton Darwin and found it great. We then spent 2 days and a night at Kakadu. We returned to the hotel at 8:00pm for 2 remaining nights to be told we were being bumped to the lesser Garden Inn next door. No explanation or refund. Very insulting and disappointing. We have since met another couple who had the same experience. They evidently do it often. Beware!

Room tip: Beware of being bumped!
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rhondda O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Rhonda,

Thank you for taking the time to leave some feedback regarding your stay at our hotel.

Although we addressed your comments internally at the time, in conducting a periodic review I noticed that we had not acknowledged your feedback.

I thank you again for your time.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2024

Recently had 2 separate stays at The Double Tree by Hilton both before and after a short trip to Kakadu and Arnhem Land.
On both occasions we booked breakfast as well and the facilities and location in Darwin left nothing to be desired.
The rooms were comfortable, meals great and the bar near the pool was a great facility to sit and unwind at with our friends.
Only a short walk to many bars and restaurants Mitchell Street and close to one of the hop on hop off bus stops.
Had stayed here previously before covid and will certainly be back one day.
Laundry facilities also are easy to use.

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Phil N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Revuall,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review.

We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2024 via mobile

Have had a glorious six nights at the Doubletree. Staff customer service has been consistently excellent - from housekeeping to restaurant manager - particularly the breakfast manager.
The pool is large, well maintained and there are lots of sun loungers and some shady spots. Breakfast has a wide selection of options but nothing wow. Rooms are spacious and have everything you need. Beds comfy. The hotel is in need of an external refresh as it looks very tired. A window clean would also be helpful to enjoy the fabulous view a little more.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank ash005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Ash,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

Thanks for your comments, they are certainly valued. I'm particularly pleased that you found our team friendly and helpful and have duly shared your comments.

We look forward to the opportunity to welcome you back on a future occasion.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2024

Stayed 3 nights at the Double Tree by Hilton - Esplanade after seeing a deal on Luxury Escapes (which included a drink, welcome cookie, parking & buffet breakfast)

The reviews weren’t amazing but for the price, we thought we’d give it a go ($850 for 3 nights in a King Guest Room)

Couple from Melbourne in our early 30s.

Hotel was FANTASTIC!!!

The room was spotless, bathrooms newly renovated & beautiful, the bed very comfortable.

Buffet breakfast was EXCELLENT! So much variety and fresh food!

The staff were all so lovely!

The pool & surrounds was awesome - a little bit of work happening while we were there but apart from that, an awesome place to hang in the afternoon.

The location is great - very close to Mitchell Street. Short scooter ride down to the Waterfront.

The exterior of the hotel probably needs a spruce but the interior is excellent.

Would highly recommend and definitely stay again.

For comparison - for our last 2 nights we stayed at Mindil Beach ($500 a night) and would NOT recommend it! Would stay at this hotel every single time!

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steph A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Stepha,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

I was delighted to read your review, I'm glad that you found the hotel an enjoyable place to stay and most importantly found the service helpful and friendly.

Thanks for staying with us, and we look forward to welcoming you back on a future occasion.


Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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