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Andy F
Devizes, United Kingdom

Decent Hotel, Bit Corporate

4.0 of 5 bubblesReviewed 16 Oct 2024
This is a full service hotel on five floors. The rooms all let out onto a central atrium. My room had a view over the swimming pool at the rear. My room was large & comfy, large bed, desk space, USB charge points. Reception/ lobby not huge but adequate. Dining Room OK with breakfast buffet OK on choice & quality, but nothing special. Swimming pool is quite large and heated, with plenty of sunbeds, although the back of thr hotel looks a bit tatty and could do with a spruce-up. There is a back-route from the lobby which lets out onto the main shopping/ bars/ restaurants, to save walking all the way round the block.
Date of stay: October 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this review
Responded 24 Oct 2024
Dear Andy,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review.

We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.

Kind regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,038)
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Traveller rating
790
1,185
671
247
145
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All reviews double tree mitchell street across the road bit dated great pool harbour view top end buffet breakfast esplanade balconies foyer australia cbd cafes position
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1 - 6 of 3,038 reviews
Reviewed 22 September 2024 via mobile

The staff here are friendly and welcoming. Lots of knowledge of what to do and where to go. Stayed for 3 nights. Great room in good location on the esplanade. The pool was good as was the breakfast. Free parking included. Handy to Mitchell street with bars and restaurants.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank berylQueensland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Beryl,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

I was delighted to read your review, I'm glad that you found the hotel an enjoyable place to stay and most importantly found the service helpful and friendly.

Thanks for staying with us, and we look forward to welcoming you back on a future occasion.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2024 via mobile

Arrived to a friendly warm welcome by reception. Yummy cookie too 👏🏻👏🏻
Drinks voucher for each day and free parking too as part of the luxury escapes package.
Hotel is very clean spacious and relaxing.
Our room was a good size very clean with an outlook over the water.
Breakfast had an ample selection.
Sitting outside by the pool very relaxing.
The pool is a welcome relief from the heat and is a nice size too.
Definitely deserving of a 5/5
10/10 team double tree

Room tip: Close to Mitchel street with a variety of restaurants. Across the road easy walking along the park.
Date of stay: September 2024
Trip type: Travelled as a couple
Thank Inspire17364624524
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear guest,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review.

We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.


Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024

We stayed 4 nights at Doubletree Hilton Darwin and found it great. We then spent 2 days and a night at Kakadu. We returned to the hotel at 8:00pm for 2 remaining nights to be told we were being bumped to the lesser Garden Inn next door. No explanation or refund. Very insulting and disappointing. We have since met another couple who had the same experience. They evidently do it often. Beware!

Room tip: Beware of being bumped!
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rhondda O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Rhonda,

Thank you for taking the time to leave some feedback regarding your stay at our hotel.

Although we addressed your comments internally at the time, in conducting a periodic review I noticed that we had not acknowledged your feedback.

I thank you again for your time.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2024

Recently had 2 separate stays at The Double Tree by Hilton both before and after a short trip to Kakadu and Arnhem Land.
On both occasions we booked breakfast as well and the facilities and location in Darwin left nothing to be desired.
The rooms were comfortable, meals great and the bar near the pool was a great facility to sit and unwind at with our friends.
Only a short walk to many bars and restaurants Mitchell Street and close to one of the hop on hop off bus stops.
Had stayed here previously before covid and will certainly be back one day.
Laundry facilities also are easy to use.

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Phil N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Revuall,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

We appreciate your comments and we're glad that you had an enjoyable stay at the hotel - thanks for your review.

We look forward to the opportunity to welcome you back to DoubleTree on a future occasion.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2024 via mobile

Have had a glorious six nights at the Doubletree. Staff customer service has been consistently excellent - from housekeeping to restaurant manager - particularly the breakfast manager.
The pool is large, well maintained and there are lots of sun loungers and some shady spots. Breakfast has a wide selection of options but nothing wow. Rooms are spacious and have everything you need. Beds comfy. The hotel is in need of an external refresh as it looks very tired. A window clean would also be helpful to enjoy the fabulous view a little more.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank ash005
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd Grierson, General Manager at DoubleTree by Hilton Esplanade Darwin, responded to this reviewResponded 8 October 2024

Dear Ash,

Thank you for taking the time to leave some feedback regarding your recent stay at DoubleTree by Hilton Esplanade Darwin.

Thanks for your comments, they are certainly valued. I'm particularly pleased that you found our team friendly and helpful and have duly shared your comments.

We look forward to the opportunity to welcome you back on a future occasion.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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