The hotel is well located right on the Queens Street Mall. Having said that, for the duration of our stay 2 of the 3 elevators down to the mall were not working and the other one was working at about half speed.
Check in was fast and friendly and the service throughout our stay was consistently good.
Our room was a good size with a comfortable bed and plenty of bench space including a large work desk. The bathroom was surprisingly small for a Hilton. The TV was the smallest I have seen in a 5 star hotel for a very long time and is overdue for an upgrade.
The breakfast buffet had plenty of options but on both of the occasions we dined there the eggs, bacon and sausages were very cold. The smoked salmon was the lowest quality I have encountered for quite a time. Having said that, the omelet cooked to order was delicious and the service was very good.More
- Free Wifi
- Restaurant
- Visit hotel website