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Reviews (3,369)
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1,693
1,040
393
155
89
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31 - 36 of 3,370 reviews
Reviewed 2 weeks ago

Very convenient to all waterfront attractions - eateries, Botanical Gardens, ferries, as well as great shopping opportunities. Hotel standard excellent - nice rooms all with a view. Fast lifts and good air-conditioning.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

This place was ok but felt like it missed the mark of 5*. Room a little tired, pool was cold. Cold shower one morning. Just the little details seemed missing. Our car also returned from the valet with scratches on it.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TullyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

An excellent hotel, modern but captures the olde worlde style. Unfortunately I had a interrupted night due to a false fire alarm. I am sure it would have been good other than that. Not cheap but it is in the luxury category.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rellis879580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Generally customer service needs upgrading. Staff would benefit from more training in being cheerful and helpful. If room changes are required compensation apart from a couple of drink vouchers is necessary

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank carol g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I celebrated my 50th birthday at your beautiful hotel and it was fantastic. The view from the room was spectacular. The hotel is gorgeous and staff are excellent and go out of their way to ensure we enjoyed our stay.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank difelice2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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