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“Mantra stay”

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Mantra South Bank, Brisbane
Ranked #34 of 169 Hotels in Brisbane
Certificate of Excellence
Reviewed 4 weeks ago

Friendly and efficient staff - loved the valet parking (and the consideration of letting us load the car in the garage, due to the weather).
Clean restaurant and everything you could think of in the mini bar

  • Stayed: October 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank michellebL4452XS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally P, Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 2 weeks ago

Dear michellebL4452XS,
Thank you very much for taking the time to review your recent stay with us.
It's great to see you enjoyed every aspect of your experience at Mantra South Bank and we look forward to welcoming you back soon.
Kind regards,
Hotel Management.

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48 - 52 of 1,843 reviews

Reviewed 4 weeks ago

Great location! Close to restaurants, etc. Room was very clean. However, the only let down was that the king bed was two singles pushed together and you could clearly feel the gap in the middle... not so comfortable.

  • Stayed: October 2017, travelled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Tez4235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally P, Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 2 weeks ago

Dear Tez4235,
Thank you for posting a review on your stay with us at Mantra South Bank.
It's great to see you enjoyed our location and cleanliness of the room however I apologise the bed was not as comfortable as you would like.
We trust this will not deter you from staying again and look forward to seeing you again soon.
Regards,
Hotel Management

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Reviewed 4 weeks ago

Friendly and efficient staff and young man at reception remembered us from previous stay and was helpfull and made us feel welcome even though was only short stay. Room was excellent.Breakfast was very good (though we would have liked poached eggs on buffet menu, but no big deal). Great to see a coffee machine that made real coffee. All in all , very happy and is our preferred stay in Brisbane..

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank Deborah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally P, Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 4 weeks ago

Dear Deborah P,
Thank you so much for reviewing your recent stay with us at Mantra South Bank.
It's great to see you enjoyed your time with us again and that you'' return again.
Next time you're here, please ask for the chef to poach some eggs for you as they are more than happy to do this upon order to ensure they are fresh.
Thank you again.
Best regards,
Hotel Management.

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Reviewed 4 weeks ago

Very good service by friendly, helpful staff. The room was clean and tidy.
Unusual not to have Foxtel or other TV stations.
Very good location, handy to all of Brisbane entertainment areas
The staff were very up to date of what was happening in the area.



  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 716marilyng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally P, Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 4 weeks ago

Dear 716marilyng,
Thank you very much for reviewing your stay with us.
It's great to read you experienced such great service and that you enjoyed your room.
All our TV's have the free to air channels and selected foxtel options. I apologise if this was not communicated.
Thank you again for staying with us.
Best regards,
Hotel Management.

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Reviewed 4 weeks ago

Overall presentation - scruffy and untidy. Shower head broken, toilet door stuck. Heard every train arrive and depart every 3 minutes. Gym and pool closed due to maintenance, we were not informed on check-in. We found out when we arrived at the entrance to discover scruffy note taped to the door - looks more like a restoration going on. Male staff pleasant and friendly, female staff could try smiling. Breakfast was fine but won't bother next time - price was crazy.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank A351PLelizabethr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sally P, General Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 3 weeks ago

Dear A351Pelizabethr,

Thank you for your review of Mantra South Bank, however, we were sorry to read of your experience. Unfortunately, our pool is currently out of order currently, but only the pool, the gym remains open for our normal operating hours. We have been issuing a separate guest letter stating this information to guests on arrival, so we apologise that this was not received. We apologise also for the service provided, we usually pride ourselves in this area, so we will be mindful of this moving forward. I can also confirm that we have released a new café style breakfast menu, alongside our buffet offering, so we can offer a range of options at different prices.

Thank you again and we do hope that we have the opportunity in the near future to prove ourselves as better hosts.

Kind regards,

Sally Phipps
General Manager
Mantra South Bank

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Additional Information about Mantra South Bank, Brisbane

Address: 161 Grey St | South Bank, Brisbane, Queensland 4101, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Brisbane
#25 Family Hotel in Brisbane
#33 Luxury Hotel in Brisbane
#39 Business Hotel in Brisbane
Price Range: $172 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra South Bank, Brisbane 4.5*
Number of rooms: 161
Official Description (provided by the hotel):
Mantra South Bank is conveniently located on Grey Street, opposite the Brisbane Convention & Exhibition Centre and within walking distance of several major tourist attractions including the Queensland Performing Arts Complex, State Art Gallery, Museum and South Bank Parklands. Public transport, including buses, trains and the famous Brisbane River City-Cats are all within walking distance of Mantra South Bank, ensuring all that Brisbane has on offer is right at your doorstep. The hotel offers a range of accommodation options such as hotel rooms, studios, one and two bedroom apartments. Maintenance notice Mantra South Bank Brisbane will be undergoing maintenance works on the pool and spa from 8 October until 8 December 2017. During this period the pool and spa will be closed, we apologise for any inconvenience this may cause. ... more   less 
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Also Known As:
Mantra South Bank Brisbane
Mantra South Bank Hotel Brisbane

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