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“good value, great food options”

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DoubleTree by Hilton Hotel Cairns
Ranked #12 of 63 Hotels in Cairns
Certificate of Excellence
Reviewed 18 February 2009

we stayed recently in an oceanview room jan 21/22 , rooms basic ,comfortable, kids loved pillow menu..room service brekky fantastic value $25 fed all three of us( mum and kids 12, 10) poolside food options are also excellent value...short walking distance to cafes/restaurants and shops...buffet dinner terrible very expensive and very very limited options...we went on a night where there was no power due to blackouts so not too sure whether options were scaled down , if so we werent told and were still charged full price..3 salads, chicken or beef, rice and small selction of veges, very small amount of prawns...staff friendly and helpful throughout

  • Stayed: January 2009, travelled with family
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1  Thank Liz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,003 - 2,007 of 2,260 reviews

Reviewed 6 February 2009

Stayed there for 1 night before picking up a caravan. Nice, clean hotel with helpful staff. Not a place to stay for a "sun&beach-vacation" - more recommended for business and short stopovers. Location is perfect - downtown Cairns. Good value. Remeber to go diving on the outer reef!

Stayed: March 2008
Thank db05292014i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2009

We stayed four nights at the Holiday Inn Cairns and were very pleased with all aspects of the hotel. We really enjoyed the pool after a long day in the heat and humidity. Every employee we came in contact with were friendly and eager to assist us with our questions. Make sure you attend the Barimundi feeding!!

We were upgraded to an upper floor with a great view of the Tasman Sea.

The location is perfect. The key shopping area, Esplanade, is within easy walking distance.

We would definitely stay here again, if given the chance. However, we would probably visit during a cooler part of the year.

  • Stayed: January 2009, travelled as a couple
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Thank Allgoodonesgone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2009

We arrived late at night and were not in a fit state to really enjoy this hotel. The hotel room was big and airy, and also very clean. The only problem with the room was that the entrance to the bathroom was raised above floor level and I kept stubbing my toe on the lip. I woke up in the morning to birds chirping outside the window. Since I an a bird lover I was thrilled! Every morning I would walk next to the ocean and see more birds than I would at the average zoo. The breakfast buffet was quite nice and featured Japanese and "American" food. The concierge service was nice and they turned us onto some nice Great Barrier Reef cruises like Sunlover. I really liked this hotel and would strongly recommend it.

  • Stayed: August 2008, travelled on business
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Thank sdpgod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HICairns, Paul McMurray - Business Development Manager at DoubleTree by Hilton Hotel Cairns, responded to this reviewResponded 13 January 2009

Dear Guest, Thank you for choosing to stay at Holiday Inn Cairns and for taking the time to pass on your positive feedback. I was glad to read that you enjoyed your stay despite being very tired.

I definitely agree with you that walking along the Esplanade in the morning is great and the number of birds out at that time is just fantastic.

I was also glad that you enjoyed the high level of service and product, from our staff and your breakfast each morning. This feedback will be passed on to the team. I will also pass on to our maintenance team your feedback regarding the raised step between the bathroom and the bedroom.

Thank you again for your feedback and we look forward to welcoming you back hopefully in the very near future when you are next in Australia and Cairns.

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Reviewed 31 December 2008

Another great Holiday Inn. Great Location - very easy to access to everything in Cairns. Excellent food. Excellent Room. I picked a Ocean View room and this was worth it as the view from the balcony was excellent. Pool also very good.

  • Stayed: December 2008, travelled solo
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    • Rooms
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    • Business service (e.g., internet access)
1  Thank NZ01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HICairns, Paul McMurray - Business Development Manager at DoubleTree by Hilton Hotel Cairns, responded to this reviewResponded 2 January 2009

Dear Guest,
Thank you very much for your positive feedback and I appreciate the time you have taken to pass on your experience.

I am glad to read that you so enjoyed your stay and you were able to take advantage of the location, food and view the hotel has to offer.

We pride ourselves for being highly commended for our high level of service and product which you were able to experience.

Thank you again for taking the time to write your feedback and we look forward to welcoming you back to Holiday Inn Cairns on your next visit to Cairns.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#10 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
Price Range: $158 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Official Description (provided by the hotel):
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
DoubleTree By Hilton Hotel Cairns Queensland

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