Stayed here because I used points. That is the only reason. It's definitely not a 5 star hotel. I did like the staff. I found them both helpful and friendly especially (Cindy) I believe that's her name. The only redeeming qualities other than the staff were the views and the breakfast. Everything else left much to be desired.
1.) There are tiny bugs/ants in the room EVERYWHERE. I told the front desk about it and they replied with "yeah we know it happens often" umm ok so...how about you fix the problem then.
2.) The wifi DOES NOT WORK in the room. I stayed on the 7th floor and no dice. I was counting on wifi access as I didn't have phone service because traveling from US.
3.) The room itself was not very clean and felt a bit dingy.
- Official Description (provided by the hotel):
- Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, al fresco dining at the award-winning Mondo on the waterfront, or discover authentic italian flavours at Simply Italian. Experience modern, tropical, paradise today! ... more less
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- Also Known As:
- Hilton Cairns Hotel Cairns
- Hilton International Cairns
- Cairns Hilton International
- Hilton Cairns Queensland