The hotel is located right on the Cairns marina esplanade, near the tour boat terminal and seaside cafés, shops and restaurants. The lobby opens out into a mixed use mall with salons, herbal medicine shops, real estate agents and some empty spaces. It gives the hotel a bit of a tired and down on its luck feel. The very long corridors to walk down to get to many rooms add to the somewhat depressing atmosphere. The standard king rooms are comfortably appointed with a generously sized sofa, small patio, large bathroom. Both an efficient air conditioning system and a fan can be used to cool off from the tropical heat. Floors do not have ice machines, although it's delivered quickly when calling room service.
The concierge was super helpful in arranging tours we could take on the day of arrival and suggesting a workable alternative to sold-out tours for our second day in Cairns. Likewise, the efficient receptionist was able to make an emergency medical appointment at the town's 24 hour care clinic so we didn't have to wait long to be seen by a doctor. Our predawn cab ride to the airport was also arranged smoothly.
However, the standout of the Shangri La is its restaurant North. The cod, shrimp pasta, desserts, cocktails, were all superb (lick the plate delicious). We ate there both nights we stayed in Cairns, even though we had an excellent lunch at Dundee's on the esplanade. The service was friendly, helpful and knowledgeable. Even if you don't stay at the hotel, be sure to visit the restaurant!
- Official Description (provided by the hotel):
- Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more less
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- Also Known As:
- Shangri-La Hotel, The Marina, Cairns Hotel Cairns
- Shangri-La Hotel, The Marina, Cairns Queensland