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Traveller rating
214
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53
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All reviews shopping centre studio apartment minute walk pool view ground floor unit first floor self catering no elevator stayed here for a week washing machine cooking facilities great apartment well equipped kitchen laundry facilities across the road pools accommodation
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Reviewed 7 January 2017 via mobile

The carpets were filthy, to the point that the kids and babies playing on the floor had black dirt marks on their legs and hands. The pool was good, if you want towels for the pool you will need to go to reception for them. The BBQ area is great. Good location.

Date of stay: December 2016
Trip type: Travelled with family
2  Thank T7499QIanniem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2017 via mobile

We stayed at this place for 3 nights. The apartments were clean and had all the facilities one would need when traveling with children. Pools were nice and well maintained. Staff was friendly and helpful. Very close to a supermarket , which is an added advantage.

Date of stay: December 2016
Trip type: Travelled with family
1  Thank Amrit S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2016 via mobile

We paid for a garden view room, the walls were paper thin, the pillows were flat and we were deeply disappointed.

It seems other patrons were equally disappointed, at check-in we were in front of people complaining, and at checkout a gentleman decided to leave 2 days early...perhaps we should have followed him.

Date of stay: December 2016
Trip type: Travelled as a couple
3  Thank R4816EDmelaniem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 December 2016 via mobile

Lovely place, very clean with great air con (was definitely needed!) great location ad well, as it's 2 minutes away from the mall and only about 10 minutes walking from the esplanade. Would definitely recommend.

Date of stay: December 2016
Trip type: Travelled with friends
2  Thank Robyn G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2016

The trouble started when trying to book accommodation with the Southern Cross Appartments. I should have walked away then. It took over an hour to check in. Payment is difficult unless you have a Credit card. Visa debit cards are too much hassle and they are not very accommodating. They will try and take more money from you where ever possible for extra cleaning. Make sure you sweep the floor when you leave. And they are rude. The reception staff and the cleaners. My partner asked where the bin was to take out our own rubbish and the cleaner rudely grunted, rolled his eyes and pointed. I also paid extra for a room upgrade for a King size bed and still got a queen. Our room was quite noisy too. We could hear the guy above us preparing his cerial at 5am and the train came in right next to our room.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
3  Thank Anne B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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