Was there with a group of 16 people in mid august. Was very impressed with the excellent reception at check in time. Throughout our stay the staff was friendly & helpful. Always with a smile.., which is so refreshing nowadays! Guess it is the hotel policy or culture. Keep up this great practice!! Thank you Tracy & Stacy ( manager) for meeting our special request & help rendered to my group of people during our 3 nights stay .
This hotel has under gone refurbishment & is now a boutique hotel with modern themes. Although we didn't use the pool, it looks inviting. The bar roof top ( no, it isn't on the rooftop but on level one, ) is a good place to have evening drinks & some music . Can view the street from up here. Nice ambience & not too rowdy crowd.
Enjoyed my stay there...,location was excellent too , few minutes walk to beach & nerang river to board the whale watching cruises, or a leisurely morning coffee cruise. Keep up the good job of making customers happy!!!