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Reviews (83)
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All reviewsrooftop barboutique hotelking suitegreat night sleepstunning hotelbreakfast was includedgold coastrenovated roomrestaurants and barsdefinitely stay here againrelaxing stayfirst floorbeautiful roomcentral locationdown stairscentre of surfers paradisestayed for nights
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Reviewed 14 October 2017 via mobile

This was a wonderful two day stay, gorgeous accomodation, brilliant service, high end room and facilities, lovely housekeeping, beautiful restaurant and bar staff and wow the location was right in the hub of Surfers Paradise! I would highly recommend this hotel and this will be our new place for all Gold Coast visits❤❤❤ I would also encourage everyone to review the pictures of the wonderful accomodation and seriously ask why this hotel isn't a 5 star?

Thanks for everything and look forward to seeing you soon.

Stayed: October 2017, travelled as a couple
Thank Michelle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, Manager at The Island Gold Coast, responded to this reviewResponded 16 October 2017

HI Michelle, thank you so much for your lovely review and we are thrilled to hear that you enjoyed your stay. I will certainly pass on your comments to all involved. We hope to see you again at the Island soon :-)

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Reviewed 14 October 2017 via mobile

When we pulled up we thought OMG what a dated hotel but once inside..........
Fully renovated reception, our king room was immaculate and also had a new renovation. The room was HUGE, had a kitchen, great bathroom and a bit of a view. Unfortunately we were only a 1 night stay as would have liked to have stayed longer.
Location was awesome, 30sec walk to Cavill ave, heaps of restaurants on your door step as well as a Woolworths and BWS.
Bonus was free parking.
Our package included brekkie and we were given a menu of approx 5 options. Being a little dusty we opted for bacon and eggs and it was fantastic. Lovely setting in a brand new restaurant.
The pool also looked great, and staff super friendly.
Highly recommend and we will be back.

Stayed: October 2017, travelled as a couple
Thank nomadicnevs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, Manager at The Island Gold Coast, responded to this reviewResponded 16 October 2017

Hi there nomadicnevs, thank you for your review and we are so glad to hear that you enjoyed your stay, your experience and your meals in our Bistro. We would love to have you stay with us again in the near future, hopefully for an extra night or two :-)

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Reviewed 11 October 2017

A wonderful 2 night stay for a relaxing city break right in the very heart of Surfers.

I checked in on Sunday was lucky enough to get an early check in which really set the tone for the standards the team set throughout my stay. Ella on the desk was both professional and personable (as to be fair were the rest of the staff but I have to say she was a real standout). Breakfast was VERY generous for the price and I ended up eating there for all but one of my meals down the coast as it transforms into a great authentic pizzeria and steak house in the evening.

The room was well laid out, beautifully finished with a great view and a sizeable balcony. There was just a real feel of quality about the entire stay and it is certainly the best value for money I have got after staying at a variety of GC hotels over the years.

I definitely won't be staying anywhere else when I head back to Surfers. Thanks for a wonderful and relaxing stay.

  • Stayed: October 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Leips24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, Manager at The Island Gold Coast, responded to this reviewResponded 16 October 2017

Hi Leips24
Thank you for taking the time to review our hotel and we are very happy to hear that you enjoyed your experience with us. I will ensure you feedback gets to Ella on the desk. We are also glad to hear that you enjoyed your meals and the fitout of our new hotel - we hope to see you back at the Island again soon :-)

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Reviewed 9 October 2017

I checked in early Sunday morning but the staff were very understanding as I paid for a upgrade willingly even though the check-in time was at 2pm. The location was superb as there were restaurants and bars around on walking distance. Parking was free. Very nice roof-top bar with dee-jay spinning the turn-table. I was trying my luck on room-service after 11pm and they said yes. The staffs are way too accomodating. Overall a good experience. Will definitely be back.

  • Stayed: October 2017, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Ken C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, Manager at The Island Gold Coast, responded to this reviewResponded 10 October 2017

Hi Ken

Thank you so much for your lovely review, we're thrilled to hear that you enjoyed your stay with us. I have passed on your comments to our Management who will also be ecstatic to hear about your experience. Thank you again

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Reviewed 4 October 2017 via mobile

Worth a stop off for a drink or 3 whilst out and about on Surfers Paradise Boulevard. Roof top bar and seating area is pleasant and when we visited there was a DJ playing some great music.
Great drinks selection, well priced. Also does food which looked great but we didn't try this time around.
Nice spot.

Stayed: October 2017, travelled as a couple
Thank Adi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris C, Manager at The Island Gold Coast, responded to this reviewResponded 5 October 2017

Hi Adi

Thank you for your lovely review and rating - we are thrilled to hear that you enjoyed your experience up on the rooftop. We hope to see you back at the Island again soon :-)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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