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“Holiday getaway”
Review of Mantra Sun City

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Mantra Sun City
Ranked #11 of 33 Hotels in Surfers Paradise
Reviewed 15 December 2017

Overall a very nice place to stay. Location is great and the ocean views awesome. Secure car parking was good and allowed a visitor to park as well which is a plus . We had a self contained unit, my only criticism was available kitchenware, a lot of items missing. A bit light on for staff at times too for help. 4 out of 5 which is pretty good.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank chrisrF7160UH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina S, Assistant Manager at Mantra Sun City, responded to this reviewResponded 16 December 2017

Dear chrisrF7160UH,

Thank you for taking your valuable time to provide us with your feedback.

As we always strive to meet and hopefully exceed the expectations of our guests, we are grateful to receive your encouraging review of our services and operations. Our team is keen to receive feedback from our guests so we have been prompt with sharing the contents of your survey with the relevant departments.

Thank you for choosing to stay with us. We look forward to welcoming you again and the opportunity of extending our warm hospitality.

Gina Santangelo
Assistant Manager
Mantra Sun City Resort

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158 - 162 of 2,332 reviews

Reviewed 15 December 2017

I booked for one room apartment with 2 single beds for me and my mom, got 2 big rooms with 2 balconies, 2 bathrooms and an amazing view.. Definitely recommend it. And you better book your apartment from mantra website to get free drinks, free wifi and late check out

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank omaraQ6861AC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina S, Assistant Manager at Mantra Sun City, responded to this reviewResponded 30 December 2017

Dear omaraQ6861AC,

We are delighted to read that you were pleased with the hotel facilities. It is also lovely to read that you enjoyed the view of the ocean from your room and could enjoy all the benefits of our Mantra + loyalty program.

Thank you for taking the time to write us a review. All of us look forward to your return soon!

Gina Santangelo
Assistant Manager
Mantra Sun City Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2017

My family and I chose the Sun City Mantra on the recommendation of a friend. I'm glad we did as it was very affordable (especially if you go just prior to the Christmas break up period); the facilities were superb and the service provided by ALL staff was second to none. We will definitely be coming back in the future

  • Stayed: December 2017, travelled with family
    • Service
Review collected in partnership with this hotel
Thank WanaruahGuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damosan75_MSS, General Manager at Mantra Sun City, responded to this reviewResponded 15 December 2017

Good afternoon WanaruahGuri,

Many thanks for taking the time to provide valuable feedback following your recent experience at Mantra Sun City resort.

Very pleasing to read that you and your family enjoyed the excellent service and the accommodation suited your families needs.

Thank you also for leaving a tip for the travelling public about travelling outside peak periods.

WanaruahGuri we do hope that we can one day welcome you back to Mantra Sun City resort.

Warmest regards

Damian Sillars
General Manager
Mantra Sun City resort

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Reviewed 13 December 2017

Really nice resort to stay staff very helpful & lovely we would stay again , the tram stop right outside great for getting around the town . Great pool & all very clean . Breakfast good lots of choice .

  • Stayed: December 2017, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Z6864DXpatriciam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Damosan75_MSS, General Manager at Mantra Sun City, responded to this reviewResponded 15 December 2017

Good afternoon Z6864DXpatriciam,

Many thanks for your feedback following your recent visit to Mantra Sun City resort.

We are very happy that you enjoyed your stay with us and the accommodation, location and our breakfast options provided a comfortable stay for you.

We do hope that we can welcome you back again soon.

Really appreciate your commentary about the staff being helpful and lovely, great that this is recognised.

Warmest regards

Damian Sillars
General Manager
Mantra Sun City resort

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Reviewed 13 December 2017

This is my 7th stay at sun city with my family and we enjoyed it as much as we enjoyed first time. We love the location, staff are very helpful and polite we love the pools and kids love the water slide. Thank you sun city team. We will see you again

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank K6896ULsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina S, Assistant Manager at Mantra Sun City, responded to this reviewResponded 16 December 2017

Dear

Thank you for your continued loyalty and for the time in writing us review to let us know of your experience. I am lucky to have the hardest working hotel teams around and it is nice to know that their hard work is paying off. On behalf of my entire team, thank you for acknowledging their hard work and your wonderful experience.

Thank you once again for your feedback. We look forward to welcoming you back for an opportunity to extend our warm hospitality.

Regards.

Gina Santangelo
Assistant Manager
Mantra Sun City Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
Price Range: $138 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Official Description (provided by the hotel):
Mantra Sun City offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches. Facilities include a heated indoor pool, outdoor lagoon with its own sandy beach and dragon waterslide, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade. Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise
Mantra Sun City Gold Coast/Surfers Paradise

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