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Reviews (1,796)
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All reviewsgold towerrevolving restaurantfour windsrelish restaurantmain towerspa bathroom servicetram stopbuffet breakfastcorner roomking roomlarge bathroomtop flooran upgradeocean viewbit datedmin walk
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100 - 105 of 1,796 reviews
Reviewed 14 December 2017 via mobile

Lovely staff, always helpful. Clean room, my kids enjoyed the holiday very much. Thanks to all the helpful staff! One point to improve is the breakfast selection, good to change every couple of days. Otherwise it becomes a bit boring if you stay for more than 3 days. Other than that , all good!

Stayed: December 2017, travelled with family
Thank reshmyp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy_DME, Rooms Division Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 15 December 2017

Hi reshmyp2017,
Thank you for your review. We are so pleased to hear that you enjoyed your holiday with us. We are so proud to hear that our staff were helpful.
We can't wait to welcome you back again soon.
Thank you,
Sunil - Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017 via mobile

Good size rooms. Pool and the view from the room were fascinating. Good choice of restaurants with in the hotel. Spa services was great. Over all a good stay with a good service... couldn't check the casino...

Stayed: January 2017, travelled with family
Thank Imesha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy_DME, Rooms Division Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 13 December 2017

Hi Imesha M,
Thank you for your review. We are pleased to hear that you found the views and the pool fascinating. We are also happy to read that you found the restaurants on site delicious. We can't wait to welcome you back again soon!

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Reviewed 2 December 2017 via mobile

I booked through Wotif and got a great deal. At check-in I was offered a $20 upgrade to an ocean view room on the 16th floor. Rooms are well designed and kept immaculate. Beds and pillows are comfortable. Buffet breakfast has a wide variety.

Stayed: December 2017, travelled on business
Thank Vicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy_DME, Rooms Division Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 6 December 2017

Hi Vicky S,
Thank you for your review. We are so glad to hear that we were able to offer you an ocean view upgrade and that you found the room to be well designed.
We are happy to hear you enjoyed the buffet breakfast also.
We hope to welcome you again soon.
Thank you,
Sunil - Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2017 via mobile

Arrived here Thursday 30th. November at around 3.00pm in afternoon. Was greeted by friendly and helpful staff at reception, checked us in quickly, giving us the special meal offers available for breakfast and dining in the rotating restaurant. Restaurants and wine tasting area all great.
Our room was very comfortable. The king size bed was wonderful. Had all you require for your sleeping requirements. The bathroom was spacious with a spa bath which was divine. Our room had everything we could ask for. We also had a balcony which the view was great and we could sit out there with a drink and watch the world go by. Great pool and spa pool facilities . We ended our trip on Saturday 2nd. December.
All in all a great holiday destination for couples, families and singles alike.

Stayed: December 2017, travelled on business
Thank carefulannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy_DME, Rooms Division Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 6 December 2017

Hi carefulannie,
Thank you for your review. We are so pleased to read that you enjoyed your stay with us and found our staff friendly and helpful throughout your stay.
We are happy to hear you enjoyed the amenities and the private balcony to relax and watch the world go by.
We hope to welcome you again soon.
Thank you,
Sunil - Rooms Division Manager

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Reviewed 29 November 2017 via mobile

Very warm and friendly customer service at Crowne Plaza. Nice room with a spa bath and a gorgeous view. Pool and gym are available and very accesible and pleasant to use. A fabulous location too. Staff were very helpful by providing assistance with public transport, parking and restaurant recomemdations.

Stayed: December 2016, travelled solo
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy_DME, Rooms Division Manager at Crowne Plaza Surfers Paradise, responded to this reviewResponded 30 November 2017

Hi Mary,
Thank you for your review. We are so pleased to read that you found our staff friendly, our location convenient and our amenities pleasant.
We hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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