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Reviews (63)
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All reviewslot of road noiseexcellent place to stayacross the roadshort staymotelheaphospital
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12 - 17 of 63 reviews
Reviewed 20 February 2017

-Next to NO customer service skills
-Grateful for "food" supplied; unfortunately had expired months prior
-Lucky I also love Dogs (four legged); very friendly fur babies BUT they are present FYI
-Notice that cleaning takes place every second day... The "white flaky" stains were definitely a lot older
For a Hotel with such a True Blue name my review definitely isn't typed light hearted

  • Stayed: February 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank damonsimmons88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banjopaterson, Owner at Banjo Paterson Motor Inn, responded to this reviewResponded 24 February 2017

We like to keep customers happy. I couldn't see on our booking system where you stayed with us and we have had the kitchen closed for sometime undergoing renovations and have not been supplying food to guests. I do assume you must have mixed up your stay with us with somewhere else. I see your remarks are aimed more so at a personal level to cause this business harm perhaps this is because you were removed from this premises due to illegal activities which we do not condone.
Management

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Reviewed 31 January 2017

We stayed a night with 4 kids and a dog. Price was fair, the room exceeded our expectations. With a queen bed, two sets of bunk beds, kitchen and bathroom, there was still so much space to move around. It was huge and also one of the cleanest motels we have stayed in. We did a month long road trip and stayed in 10 different motels/caravan parks along the way and this one was the cleanest and most spacious. The kids and I enjoyed a swim in the pool. Also the owners were so easy going, welcoming and friendly. Best of all our dog was welcomed with open arms and allowed to stay in the room with us. Will definitely be staying here when we're in townsville from now on.

  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank hsk902017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banjopaterson, Owner at Banjo Paterson Motor Inn, responded to this reviewResponded 2 February 2017

So glad you enjoyed your stay and we look forward to your return. We believe Furry friends are family and are just as important. Cheers Banjo's

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Reviewed 23 October 2016

A comfortable room in the middle of Townsville. Close to buses and easy access to most areas of Townsville., the motel offers clean comfortable rooms. The hosts are very friendly and very accommodating for guests arriving in late from out of town and for those with pets. Plus, some of the money from the room goes towards helping our Australian farmers suffering from the drought. They also are a collect point for food and non perishable items just before Xmas, also for the drought relief appeal. Looking forward to staying here again!

  • Stayed: October 2016, travelled with family
    • Location
    • Rooms
    • Service
2  Thank AmandaM132014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2016

The room was back from the road and unaffected by traffic noise. Hosts were very friendly and ready to give helpful advice on alternative places to eat as their own restaurant was closed for renovation.

Room Tip: Choose a room towards the back
  • Stayed: September 2016, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Trevor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chrissy L, Front Office Manager at Banjo Paterson Motor Inn, responded to this reviewResponded 22 September 2016

Thank you for choosing Banjos we look forward to your next visit Trevor

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Reviewed 10 August 2016

Did a room upgrade without any problems.
Hosts were very friendly and gave advice on where to eat and attractions to look at.

I liked the theme of the motel and that they are helping out cow cockies in the west with donations.
Will be using them when I go back there.

  • Stayed: August 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chrissy L, Front Office Manager at Banjo Paterson Motor Inn, responded to this reviewResponded 22 September 2016

Thanks for your lovely remarks John. As you know your booking came via a 3rd party site, which has its down sides, by booking direct you receive personal service and we can help advise which room will suit your needs, cheers Banjo's

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