We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overpriced, over cooked, overrated!”
Review of Fish Inn Rockpool

Fish Inn Rockpool
Ranked #111 of 431 Restaurants in Townsville
Price range: US$6 - US$31
Cuisines: Seafood, Cafe
More restaurant details
Restaurant details
Good for: Groups
Dining options: Breakfast, Reservations, Takeout
Reviewed 29 June 2018 via mobile

Called in for a quick lunch as the location and view is great. Terrible service from the start and when the fish and chips came the portion was so tiny it was hardly even a meal, and the grilled fish was over cooked, dry and and tough. For the price, this should have been a top class meal. I won’t be back and have since heard from locals that our experience is normal.

1  Thank Boldechidna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wozafishinn, Owner at Fish Inn Rockpool, responded to this reviewResponded 30 June 2018

Dear who knows?

We serve 3 different size portions of fish to cater for people depending how hungry they are...Tiddler, Pan sized and Whopper... ordering a tiddler and expecting a whopper would lead to disappointment and a growling tummy. Fish if overcooked....and grilled is always the potential issue will gladly be recooked if advised. Not one staff member on advises this issue was raised so we can fix.

I wont respond to your last insulting throw away line as we have been successfully operating in our local neighborhood for almost 5 years now.

regards

Warren Ufer
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (555)
Traveller rating
Traveller type
Time of year
Language

25 - 29 of 555 reviews

Reviewed 25 June 2018

we called in for light lunch of Fish and Chips
We eat in and was meet by a welcoming face and manner, they it all went down hill
The food took a very long time to come and most was cold and order was not as we ordered and drinks forgotten

so what was to be a nice and relaxing time turned bad so quick as we did h
ask if the children's meals could be severed first came last and was cold

    • Value
    • Service
    • Food
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

So tonight my partner and I decided we’d give it another crack and came for dinner.
To say the food was amazing is an understatement.
The lady who waited on our table was absolutely amazing.
Your kitchen staff, the tall male in the hat, (assuming it’s your head chef by the way he presented him self, and if I heard correctly his name is Shane?) seemed to know exactly what he is doing. The other guy I seen floating around seemed very unsure of him self and the job he was doing.

But hats off to the tall guy in the hat. Foods amazing, view is amazing and mostly competent staff. Now if only this was every visit you’d have the best place around. Sadly tho a few times I have came into your venue to find very young staff that have no clue of the job at hand.

Keep up the great work from tonight and you’ll have a returning regular.

Thank kyliezzz87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018 via mobile

Amazing service, amazing food, amazing atmosphere!!! Just amazing.. thank you for the dining experience.

Thank Tash C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018

Took my niece and her fiancé for brunch, as it is a relaxed open aired restaurant with great service and friendly staff

Thank mad1one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Fish Inn Rockpool also viewed

North Ward, Townsville
 
Townsville, Queensland
 
Townsville, Queensland
 

Been to Fish Inn Rockpool? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing