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Review of Castle Crest Motel

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Castle Crest Motel
Ranked #3 of 41 Hotels in Townsville
Certificate of Excellence
Reviewed 4 weeks ago via mobile

My colleagues and I spent 10 days at this amazing motel.
I could not have been happier with every aspect of my stay. The service and amenities far exceeded expectations.
Denise and Ian are exceptional hosts and provide a level of care unsurpassed in my experience.
The rooms are spacious, exceptionally clean and well appointed. The bedding is crisp and fresh and changed frequently.
Denise was amazing, she would turn our air conditioning on every day 10 minutes before we got back from work. So appreciated after a long hot day!
Castle Crest is located close to restaurants bars and the Townsville foreshore and a taxi from the hub of town is less than $10.
There are coin operated washing facilities available and Denise is happy to provide a continental breakfast pack for $10.
Basically, there’s nothing but good things to say about Castle Crest
motel. I whole-heartedly recommend it to business people, family groups and discerning travellers wanting exceptional value and service.

Stayed: January 2018, travelled on business
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 124 reviews

Reviewed 15 December 2017

We had travelled down from Cairns to watch the Cricket.
Denise and Ian were fantastic with us. When we arrived Denise advised us that as we were staying for two nights the rate was cheaper than we had been quoted...How many places would do that?
The Motel is out of the centre of Townsville, but not too far to walk. The rooms were spotless and had everything we needed. There is also a laundry room on site for a small charge.
a Big Thank you Denise and Ian ..brilliant people.
From the Last of the Summer wine team...
PS Have you any two dollar coloured coins for grandad?

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
Thank marsketyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017

I had the pleasure of staying 4 nights at Castle Crest Motel. Having lived in Townsville for 3 years previously, I knew its location was just where I wanted to be. I booked using a Wotif offer via Tripadvisor and I could not be happier with my choice.

Neat as a pin, perfectly cleaned room, fantastic towels, easy parking, I couldn't be happier. HIGHLY recommended!.

  • Stayed: November 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank GreeneeQLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2017

Perfect place for a few days in Townsville. Close to the beach, the city and other attractions. Super clean and tidy with everything in perfect condition. Friendly and accommodating staff. Castle Crest Motel comes highly recommended for the business traveller as well as couples on a city tour. Any time again ...

  • Stayed: November 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank udoengelhardt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017

The Castle Crest has been totally renewed outside and inside and is a nice, clean, pleasant place to stay.
I spent 2 nights there on my way North (to Cairns) and decided to spend again one night on my way back. When you make a pleasant customer experience, why change service provider ?

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Crest Motel

Address: 2 Rose Street North Ward, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Townsville
Price Range: $88 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Crest Motel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Castle Crest Motel is a fully refurbished self-rated 4 star motel, with exceptionally well fitted out rooms, from motel style rooms to self-contained 2 room studio. Castle Crest Motel is the closest motel to the Townsville airport and only minutes to the city centre. The Strand, Rock pool, Casino, Ferry terminal, Sports reserve and eating districts are all easterly accessible from the motel. ... more   less 
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Also Known As:
Best Western Townsville
Townsville Best Western

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