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Reviews (1,229)
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All reviewscatseye beachwest wingone bedroom apartmentfull kitchencoffee cartown mealssea viewself cateringapartment was cleanamazing viewsgeneral storelobby arealarge balconytop floorgolf buggyfree shuttlegreat apartment
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Reviewed 30 March 2018

Had a three night stay in January. Free pickup and transfer from the airport, taking only about ten minutes. Our apartment wasn't ready so after getting some advice and maps from the reception staff headed into 'town' for lunch and a wander. On return we collected our cases and headed up to the apartment, we had paid extra fro a sea view, and this didn't disappoint, wow!! The apartment was huge, full equipped kitchen with a massive sitting/dining area with wall to wall glass doors heading out onto the balcony and that view! Bedroom was likewise large with a big en suite shower room. The Apartment complex was immaculately kept and the grounds were pristine. The two free island shuttle buses run frequently and stop outside the reception area, but the complex is within walking distance of the harbor where most bars/shops/restaurants are located, although there is quite a steep hill to overcome for the less fit.

Room Tip: Pay extra for the sea view, it's wonderful for sunrises.
  • Stayed: January 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitsundayApartments, Resort Manager at Whitsunday Apartments Hamilton Island, responded to this reviewResponded 13 April 2018

Alan S

Thank you very much for your 5 star review of the Whitsunday Apartments, Hamilton Island and for taking the time to share your thoughts and comments with the readers of TripAdvisor - very much appreciated!

I will pass on all your feedback to our team, I know they will appreciate your comments on the presentation of the resort and the grounds!

Once again Alan S, thank you for your review and we hope to have the opportunity of welcoming you back, as our guest, in the near future!

Kind regards
John McFadden
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Amazing tropical location. Family friendly facility with stunning views and helpful staff. The cookatos will sit on the railing of your unit while you enjoy breakfast. Free island wide shuttle will take you anywhere on this gorgeous island that is the launching point for trips to the Great Barrier Reef.

Stayed: March 2018, travelled with family
Thank P4054GAbarryw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitsundayApartments, Resort Manager at Whitsunday Apartments Hamilton Island, responded to this reviewResponded 13 April 2018

P4054GAbarryw

Thank you very much for your 5 star review of the Whitsunday Apartments, Hamilton Island! It was our absolute pleasure to have hosted you during your recent visit and we very much look forward to the opportunity of welcoming you back, as our guest, in the near future!

Kind regards
John McFadden
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

The views from the higher floors in the hotel are spectacular.

The hotel is very clean and ideally positioned for the beach and short walk into town, or to use as a base for exploring the island in a golf buggy

The hotel rooms and kitchen area are provided with all the facilities that you would expect

Wifi in the room would be nice, currently only available in reception area.

Airport transfer is complimentary and very efficient

Hamilton island is a great place to holiday and relax

A small welcome pack with food and drink essentials, would help on arrival, rather than having to go directly to the supermarket for basics

Room Tip: High floor deluxe rooms have best views
  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Ken R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitsundayApartments, Resort Manager at Whitsunday Apartments Hamilton Island, responded to this reviewResponded 13 April 2018

Ken R

Thank you very much for your 5 star review of the Whitsunday Apartments, Hamilton Island and for sharing your comments with the TripAdvisor community - greatly appreciated!

Ken R, I'm happy to advise that we are in the process of rolling out WiFi to our rooms this will take time and will be completed over the next 6 to 12 months. In the meantime, and as you mention, WiFi is available 24/7 in our reception and guest lounge areas.

Once again thank you for your review, and we look forward to the opportunity of welcoming you back, as our guest, in the very near future.

Kind regards
John McFadden
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

My husband and I recently stayed at the Whitsunday Apartments booking the Garden View but to our surprise along with this were had the most amazing sea view . The appartment was spacious with a kitchenette which had everything we needed. The staff were polite and helpful and always greeted us with a smile. We dined at quite a few restaurants and were lucky enough to experience fine dining at the Golf Club and the Reef View Hotel. The food was amazing. Hiring a golf buggy is a must but there are free shuttle buses. Sails restaurant is great for an all you can eat buffet breakfast with ocean and pool views. We thoroughly enjoyed our 6 day experience. My husband and I would certainly do it all again and not change anything. Oh.....and the cocktails are to die for . Thankyou Hammo for looking after us. ❤❤❤

Stayed: March 2018, travelled as a couple
Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitsundayApartments, Resort Manager at Whitsunday Apartments Hamilton Island, responded to this reviewResponded 13 April 2018

Wendy B

Thank you very much for sharing your holiday experience with the readers of TripAdvisor!

From the sound of your review the Whitsunday Apartments, Hamilton Island was the ideal destination for you, and I was delighted to read our team made such a positive impression upon you.

Wendy B, once again thank you for your review and we look forward to the opportunity of welcoming you and your husband back, as our guests, in the near future!

Kind regards
John McFadden
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

Very few hotels on Hamilton Island so this was one of the few places to stay. Large room and kitchenette but looking a bit worn now. On the minus side, you had to keep the aircon on 24/7 to avoid mould appearing so it was always on the cold side; had to keep the balcony doors closed because of the aircon and the cockatoos getting in and wreaking havoc, and no wifi unless you were in the reception area and even then it wasn't great. Management say they are going to roll it out but it should have been done by now. Good swimming pool with kangaroos in the garden and a fairly easy walk to the marina so no need for a buggy. Need to go next door to the Reef hotel or to the marina to eat out. Both shuttle buses stop regularly at the apartments as well. Good chance to chill out in an adequate apartment with no real complaints.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Gunny2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitsundayApartments, Resort Manager at Whitsunday Apartments Hamilton Island, responded to this reviewResponded 3 April 2018

Gunny2015

Thank you for you review. We do ask guests to keep their air-conditioning on at a comfortable temperature to assist with keeping the humidity levels low, in the apartments, particularly over the summer month periods. Yes the cockatoo's can be quite a nuisance if guests leave their balcony doors open when they leave their rooms.

Gunny2015 our first priority over WiFi was the refurbishment of our apartments, which is now almost complete and therefore we have, as you mention, commenced the roll out of WiFi to all 168 apartments. Wifi is currently available 24/7 in our guest lounge and reception areas on ground level - as an alternative for you to WiFi, Telstra and Vodafone provide an internet service to their customers via their 3G/4G service on island, however this is only delivered by ADSL 1. Optus provide a higher speed 3G/4G service as they have a link independent of Telstra.

Kind regards
John McFadden
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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