Poor/sloppy service; no attention to detail; room wasn't anything flash. You pay for the location.
Despite confirming several times that we had late checkout (which I paid an extra $90 for), we were still called/disrupted at 11:20am advising us to check out.
My partner is a Crown member and is meant to receive a complimentary bottle of champagne for her birthday - we had to ask for this 3 times before it was finally bought up an hour before check out.
For a 5 star hotel, it wasn't overly impressive. You also had to pay for parking which I think is a bit cheap asking people to do this - other hotels have parking included when you stay at their premises.
Won't be rushing back. More
- Free Wifi
- Room service