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“Not without fault”

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Hotel Lindrum Melbourne - MGallery Collection
Ranked #19 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 20 November 2017 via mobile

For starters the reception and bar area are excellent. The bar is open til quite late and is spacious with high ceilings and it’s a nice common area and staff are very friendly.

I didn’t like a couple of things and I felt it was a bit of a cash grab. There was no water in the room. Would expect a couple of bottles of water in any hotel room that don’t have to be taken from the exorbitantly priced mini bar. But not in this case.

Also I booked on tablet hotels and my friend who stayed on same night and booked on same night booked on booking.com and their room was $65 cheaper. I assumed this is because I had booked a room with breakfast, but no. My breakfast which cost $28 per person for continental. Which means $28 for cereal, toast and some sorry looking fruit. It also didn’t include coffee which was additional.

Additionally, this hotel which is 20 years old and the rooms show it- is in need of room renovations. The carpet looks it’s age, and for a view of a brick wall- I actually expected a bit more.

Stayed: November 2017, travelled as a couple
Thank andrew_sunline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 17 December 2017

Dear andrew_sunline

Thank you for your feedback regarding your stay at Lindrum.

I am sorry to hear that we were not able to meet your expectations.

The cost of room fluctuate depending on the availability and the room type. We strongly always recommend booking directly with us as we always offer the same if not better deals through our loyalty program.

In terms of breakfast, we offer premium plunger coffee with all our buffet not espresso coffee, honoring our historical backgrounds. We will definitely work on our fruit selections and presentation of the buffet.

Once again, thank you so much for your feedback. I truly appreciate the opportunity you have given me and the hotel to reflect on ourselves for further improvement.

I hope the experience did not turn you off in vising us again and hope to see you at the hotel in near future.

Thank you
Kind Regards

Michelle Bradshaw
Hotel Lindrum
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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20 - 24 of 945 reviews

Reviewed 8 November 2017

Nice hotel with a very good situation in the top of the CBD, close to the parliament and tram stations... We have been very well received. The room was very comfortable, well equipped but the view was awful...

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank AlexFaustine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 11 November 2017

Dear AlexFaustine D

Thank you very much for taking the time to share your experience with the hotel.

I am glad you find the hotel to be comfortable. Regarding your feedback on the view, we do have a room category which has a beautiful view towards the Melbourne Cricket Ground, our Deluxe City View rooms. They are spacious and comes with the view so I always recommend booking that room when making a reservation for those rooms if you are after the view.

We hope to see you return in the near future.

Kind Regards

Michelle Bradshaw
General Manager
Hotel Lindrum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017

As always - excellent service, good food, friendly staff, clean rooms, great atmosphere - what more could you ask for? This has been my hotel of choice for some time now when traveling to Melbourne for business.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 462johnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 11 November 2017

Dear 462johnu

Thank you for taking the time to write your review about your stay.

We are so pleased to heat that our hotel is your choice of place to stay in Melbourne.
Thank you for your lovely comments about the team as well. I will be sure to pass that on.

We look forward to seeing you again shortly.

Kind Regards
Michelle Bradshaw
General Manager
Hotel Lindrum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

Had a week here for work and my stay could not be faulted.

All the staff were always so lovely and happy to help in any way - front desk, food and beverage and the lovely cleaning lady.

Location was great, a few resturants and pubs just a quick 5min walk. The Duke pub was awesome with the option of fine dining upstairs at the 'duchess'. Chicken parmi was one of the best ive had.
Walking to Bourke street or Melbourne Central etc for shopping takes about 10mins and Crown Casino took about 20mins otherwise a tram line is right across from the hotel.

Breakfast was fresh and tasty with a great variety (freshly squeezed orange juice was delicious)

Bed was really comfortable and bathroom was spacious with all the little extras included (really nice lotions, shampoo etc)

Would definitely recommend this to someone looking for a smaller more personal hotel

Stayed: November 2017, travelled on business
Thank Shannon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 11 November 2017

Dear Shannon S

Thank you for sharing your experience with the tripadvisor community.

I am so pleased to hear that you enjoyed your stay with us. I will let the team know about your lovely feedback.

We hope to see you return to the hotel soon.

Kind Regards
Michelle Bradshaw
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017 via mobile

This is a very elegant hotel that instantly feels like home. The lobby gives an enticing glimpse into what is install but the room is the real champion. Beautifully furnished, large and elegant and feels like your bedroom. Excellent bed and furnishings, everything thought of and excellent working facilities. Cannot fault this excellent place and there is no need to try.

Stayed: November 2017, travelled on business
Thank dazza48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 11 November 2017

Dear dazza48

Thank you so much for sharing such a wonderful review about the hotel with the fellow travelers.

We are pleased that you enjoyed your stay and look forward to welcoming you back to the hotel very soon.

Kind Regards

Michelle Bradshaw
General Manager
Hotel Lindrum

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lindrum Melbourne - MGallery Collection

Address: 26 Flinders St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Melbourne
#15 Business Hotel in Melbourne
#18 Luxury Hotel in Melbourne
Price Range: $209 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Lindrum Melbourne - MGallery Collection 5*
Number of rooms: 59
Official Description (provided by the hotel):
Hotel Lindrum is a boutique style hotel that combines modern design with the ultimate in contemporary facilities and personalised service. Ideally located in cosmopolitan Melbourne, close to all fashion, dining, cultural and sporting precincts. ... more   less 
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Also Known As:
Lindrum Hotel Melbourne

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