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Reviews (4,756)
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Reviewed 15 April 2012

Not sure if internal building works or on the street on Friday past but was woken at 4.30am.
The kept awake by noise from street last night despite being on 7th floor.

Staff helpful and friendly and breakfast organised and well laid out.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Clubby74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

I stayed here two nights for approx 200$ aus a night no breakfast in premier room
Room was a disable one
It was very large
Bed was very confortable
Premie room are brand new so they are really good.
The air con is terrible, blowing on me all night drying my eyes and really not adjustable : I had to sellotape plastics bags in front of the vent.
There are no bath tube but shower in premier room.

The hotel is perfectly located on collin street
It is based into a shopping mall sodas a view from your room expect a view on a shopping mall ie shops and escalators

Parking valet is perfect and really worth 35$ aus
The swimming is directly in the shopping mall. So no view and no atmosphere.

Service at reception is really poor. Very unpleasant do not expect anything from the staff (at least the one on check out)

Stayed: April 2012
1  Thank Gl0be_Tr0tter_14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Novotel-Melbourne, General Manager at Novotel Melbourne on Collins, responded to this reviewResponded 15 April 2012

Thank you for your time and review. I would appreciate if you contact me personally to talk about your recent stay. My email is hayden.hughes@accor.com or call 03 9667 5800.
I look forward to speaking with you.
Regards,
Hayden Hughes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2012

Great location, staff great.
Rooms clean tidy and nicely set up.
Main gripe is prices in hotel bar and mini bar - it was cheaper to use mini bar in room than sit in lounge bar in hotel - you need to address this.

  • Stayed: April 2012, travelled as a couple
    • Value
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Thank westagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 April 2012

Upgraded on check-in which was nice but the room was quite a walk from the elevator. I didn't really like overlooking the internal atrium - had no sense of what the weather was like outside. Good location for seeing Melbourne as you are close to all the main tourist spots. Breakfast was good, staff pleasant, bar area relaxing - all good.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank uaetraveller23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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