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All reviews harry's bar great location spa bath bedroom suite valet parking collins street lounge area small kitchen room service buffet breakfast central location enjoyable stay great room mini bar an upgrade concierge gym
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Reviewed 11 June 2018

Great location, staff very attentive. We stayed in 2 x 2 bedroom suites with a group of 8 people. The rooms were very clean and mostly well appointed, except I thought it was a little different that we had a room with a kitchenette but had to request cooking utensils.Once requested this did appear.
It was great having the 2 bathrooms for each unit/suite, one with a bath as well as shower.Lounge room was a good size with enough lounge chairs as well as a dining table and 4 chairs.
It was walking distance to Bourke St Mall and the MCG and surrounded by restaurants. The restaurant was small, with good food and sevice.Fantastic that the trams were all free within a certain area in CBD. Good pool on site also.
There was construction going on next door. The hotel has 2 towers and we stayed in the tower away from this and it didn't pose any noise issues at all.
We booked with the entertainment book and this was fantastic value for money.
Would stay again for sure.

Room Tip: High room, in the tower away from construction site.
  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Rochie65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl U, General Manager at Stamford Plaza Melbourne, responded to this reviewResponded 13 June 2018

Thank you so much for the 5 star rating and your enthusiastic endorsement of our hotel. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff.

Thank you for choosing to stay at Stamford Plaza Melbourne and we very much look forward to welcoming you again, in the not too distant future.

Best Regards,
Karl Unterfrauner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

Stayed overnight in what was supposed to be a two bedroom suite. On checking in was told that was unavailable. So was allocated two rooms with an interconnecting door. Check in is from 2pm so when we arrived at 4pm and had to wait as the room wasn’t ready, felt a bit miffed. So far.....room wasn’t what we booked and wasn’t ready 2 hours after check in time. Got up to the room, the door between the rooms was locked. Waited another 30 minutes for someone to come and unlock it. Rooms are dated, they need some serious modernization! 3 1/2 star at most.

Stayed: June 2018, travelled with family
1  Thank Trish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl U, General Manager at Stamford Plaza Melbourne, responded to this reviewResponded 5 July 2018

Dear Trish M, Thank you for taking the time to provide us with your feedback following your recent stay at Stamford Plaza Melbourne. I am sorry to read that your experience did not exceed your expectations in all areas and I do apologise for the delay experienced upon your arrival.
We share your disappointment to note that we have fallen short in our service delivery and apologise again for the impact this had on your experience. It is through comments such as yours that we are able to identify areas with potential for improvement and I will certainly ensure your feedback and this process are reviewed further by our team.
Thank you again for taking the time to advise us where we can improve our services. I do hope we may have the opportunity to welcome you again. In the event that we may be so fortunate, I invite you to contact myself or my colleague - Adam Beagley (Front Office Manager) directly on the details below so we may assist with future reservations and oversee the details of your booking.

Adam Beagley | Front Office Manager
Stamford Plaza Melbourne
Hotel Phone: +61 3 9659 1000 | Direct Phone: +61 3 9659 1136

Kind regards,
Karl Unterfrauner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

Nice hotel with very spacious rooms, ours was a one bedroom apartment. It had a kitchenette and a very a nice sitting area as well as a dining table. The amenities were good and the wifi was free and reliable. Comfortable beds and the shower was nice. Good location for sporting trips, shopping or if you wanted to go to a show.

Stayed: June 2018, travelled as a couple
Thank Bnatali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl U, General Manager at Stamford Plaza Melbourne, responded to this reviewResponded 13 June 2018

Dear Bnatali,

Feedback such as yours is very valuable to the hotel as it tells us what we are doing right. Thank you for appreciating our high standard of service and facilities, it’s always a pleasure to fulfil our guest’s needs in this area .


Best Regards,
Karl Unterfrauner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

My wife and I live in Melbourne. I’ve used Stamford Plaza for business meetings before but this stay was all about the two of us having a short break away as a nice treat.
Stamford Plaza is in a great location. An easy walk to cafes, walkways, Bourke St Mall, the sporting precinct, tram stops, Parliament Station, pubs, bars, theatres, all the top-end stores and, of course, Haigh’s .
The weekend price was good value and the staff were friendly, accessible and helpful. Parking was simple (valet) and at a reasonable cost.
The Queen Suites are spacious and offer a good relaxing haven in between shopping and dinner. The showers have good pressure and the seperate shower/vanity layout means someone is able to use the bathroom mirrors whilst someone else is showering!
We didn’t eat in the hotel simply because we had plans for breakfast and dinner but there was no active choice ‘not’ to eat there. Walking back to the hotel in the later evening wasn’t an issue as the area is safe and there are plenty of people out and about.
Access to everything is easy from the Stamford. Docklands is only a couple of tram rides or a $15 cab fare. The mini bar was well stocked and there’s a 7-Eleven about 60 meters away.
Because of the central location scenic views from the rooms are limited due to surrounding buildings but this wasn’t an issue for us.
We’ll come back for another break for sure.

Stayed: June 2018, travelled as a couple
2  Thank Ken A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl U, General Manager at Stamford Plaza Melbourne, responded to this reviewResponded 13 June 2018

Dar Ken,

Thank you so much for the 5 star rating and your enthusiastic endorsement of our hotel. We are delighted to have exceeded your expectations in all areas and truly appreciate your positive remarks.
Thank you for choosing to stay at Stamford Plaza Melbourne and we very much look forward to welcoming you again, in the not too distant future.

Best Regards,
Karl Unterfrauner
General Manager

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Reviewed 10 June 2018 via mobile

I stay at the Stamford Plaza about once a month. The staff is always accomodating and the rooms are large. I usually have a king bed, but this time I was given a queen. I asked if I could switch to a king and they sent someone up with a new key and room within five minutes.

Stayed: June 2018, travelled on business
Thank Matthew V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl U, General Manager at Stamford Plaza Melbourne, responded to this reviewResponded 13 June 2018

Dear Matthew,

Thank you so much for your enthusiastic review. We're delighted to read that you thoroughly enjoyed your stay with us at Stamford Plaza Melbourne. Thanks too for taking the time to highlight our ever friendly team of staff. They really make every effort to provide our guests with exceptional service and will be very pleased to receive your compliments.
We look forward to welcoming you back for another enjoyable stay in the not too distant future.
Best Regards,
Karl Unterfrauner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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