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“Christmas Dinner”

Montereys Restaurant
Ranked #127 of 1,463 Restaurants in Perth
Certificate of Excellence
Price range: US$16 - US$39
Cuisines: Australian
More restaurant details
Restaurant details
Dining options: Reservations
Description: Housed within Pan Pacific Perth, Montereys Restaurant offers an award-winning seasonal buffet including an impressive selection of fresh seafood. Alternatively, the exquisite à la carte menu showcases Western Australia's best local produce. Enjoy breakfast, lunch and dinner, seven days a week.
Reviewed 7 January 2017

Although this was a buffet dinner we were delighted with the service we received. The drinks were brought to the table in a friendly and efficient manner. The food was quite extraordinarily good which quite exceeded our expectations. The seafood was a delight and the traditional Christmas fare was as expected, ham and turkey. The atmosphere throughout the restaurant was very pleasant. The only negative was the quality of the desert offerings which my wife was not at all impressed with. For me it didn't matter as I don't eat sweets, however it's important to keep the wife happy. However we would say that the overall experience was very good value for money considering it included all wine, beer and soft drinks. The overall cost for the two of us was AUD$250.00, which no other venue could match.

    • Value
    • Service
    • Food
Thank Brendan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, Director of Restaurants, Bars, & Events at Montereys Restaurant, responded to this reviewResponded 18 January 2017

Dear Brendan,

Our team takes great pride in looking after the needs of our guests in a friendly and attentive manner and we are pleased that their level of service met your expectations. It is also wonderful to read that you enjoyed the food on offer and that you had a memorable experience with us.

Thank you for noting us to be good value for money and for your feedback on the dessert buffet, while we understand that everyone has different tastes, our chefs do ensure to provide to a multitude of preferences and it is unfortunate that your wife didn't feel catered for in the selections available on this occasion.

Thank you for your excellent review and we look forward to the pleasure of welcoming you again at Montereys Restaurant and Pan Pacific Perth.

Best Regards,
Paul Brown
Director of Restaurants, Bars, & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (219)
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70 - 74 of 219 reviews

Reviewed 6 January 2017

Celebrating my fathers' birthday with my Mum and Son. The choice was excellent, the quality was great. I probably over indulged on the smoked salmon- delicious, my father catches his own and has it smoked in Scotland- he rated it up there with his own. We all enjoyed being able to serve ourselves the portion and choices that we felt like. Great range of food. Dessert and coffee were awesome. The lovely wait staff even came over with a plate of chocolates saying Happy Birthday and a candle .

    • Value
    • Service
    • Food
Thank Swampgirl001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, Director of Restaurants, Bars, & Events at Montereys Restaurant, responded to this reviewResponded 18 January 2017

Dear Reviewer,

Thank you for your review following your recent dining experience with us. Our team takes great pride in looking after the needs of our guests and we are pleased that their level of service met your expectations. Our entire team at Pan Pacific Perth also wishes your dad a belated happy birthday!

Thank you for your generous comments on the service standards and food quality; it is refreshing to read that as a seasoned smoked salmon enthusiast, your father was able to delight himself in this delicacy made the Pan Pacific way.

Thank you once again, for making us a part of your celebrations. We look forward to your return to Montereys Restaurant and Pan Pacific Perth.

Best Regards,
Paul Brown
Director of Restaurants, Bars, & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2017 via mobile

We been there for Xmas dinner, however; we were disappointed with food in that night.
Taste didn't good
Honestly, we thought food were off.
Personally, I've been there the second times but I'm not sure I'll be back or recommend to anyone.

1  Thank Brady C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, Director of Restaurants, Bars, & Events at Montereys Restaurant, responded to this reviewResponded 18 January 2017

Dear Brady,

Thank you for taking the time to write us a review.

While we endeavour to serve high quality, fresh, local produce and are proud of our seafood selection, it is disappointing to read that you did not find the food selection on this particular day to be to your liking or up to our usual standards.

We appreciate you taking the time to pass on your comments following your experience and we do hope that you consider returning in future so that we may have the opportunity to demonstrate our typical world-class hospitality.

Best regards,
Paul Brown
Director of Restaurants, Bars, & Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2016

The food was very good with a great selection of sea food and meats. Unlike many hotels all drinks were reasonably priced

Thank Leon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, Director of Restaurants, Bar and Events at Montereys Restaurant, responded to this reviewResponded 21 December 2016

Dear Leon,

We are delighted to read that you were able to come and enjoy our seasonal buffet. It is lovely to hear that you found it good value for money.

Thank you for your feedback in regards to the seafood on offer. We endeavour to serve fresh, local produce and are proud of our seafood selection so it’s wonderful to read that you enjoyed it.

Many thanks once again and we look forward to hosting you at Montereys Restaurant and Pan Pacific Perth again soon.

Best Regards,
Paul Brown
Director of Restaurants, Bar and Events

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2016

Awful experience - we will never return. Paltry and basic selection of dishes, some of which had run out by 12.30 and had not been replaced by the time we left. So noisy we gave up trying to have a conversation. Very expensive given the quality of the offering. Compared to Miss Maud's and the Burswood Atrium, this is terrible.

    • Value
    • Service
    • Food
1  Thank Sian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul B, Director of Restaurants, Bars and Events at Montereys Restaurant, responded to this reviewResponded 21 December 2016

Dear Sian,

Thank you for taking the time to tell us about your unfortunate experience while dining with us. While we endeavour to serve fresh, local produce and are proud of our seafood selection it is disappointing to read that this did not meet you expectation on this occasion.

Our team takes pride in ensuring all our patrons are well taken care of and enjoy their meal in the friendly and engaging atmosphere and we do try our best to accommodate all the needs of those dining with us. We have been keen in sharing the contents of your survey to evaluate of our service offerings and would love to welcome you back to experience a dining delight that is typical of our standards.

Thank you once gain for your review and we look forward to being of service.

Best Regards,
Paul Brown
Director of Restaurants, Bars and Events

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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