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Reviewed 9 August 2021

We booked two interconnecting rooms - the deluxe room had a balcony. Beds and pillows were comfy, rooms were clean and spacious. We expected to have noise from the road but we were not disturbed at all (Saturday night too). Very close to Spark arena and the downtown/commercial bay/britomart area of the city. Would happily stay here again.

Date of stay: July 2021
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Review collected in partnership with this hotel
Thank 843diane
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oryal Sowerby, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments, responded to this reviewResponded 10 August 2021

Hi Diane,

Thank you for your wonderful review! It's nice to see you enjoyed the interconnecting rooms and their was hardly any noise from Auckland's traffic!

We look forward to welcoming you back,

Thank you
Oryal Sowerby
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2021

Nice hotel, however let down by the lack of basic information for first timers such as us. First example was having to ask for the wifi password, then the parking arrangements, towels for the pool. No pamphlets in the rooms. Judging by the puzzled looks from a number of guests arriving for breakfast we were not the only ones who were looking for a road map or even a sign or two.

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank tonycD1531FS
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oryal Sowerby, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments, responded to this reviewResponded 10 August 2021

Hi Tony,

Thank you for your review. I have passed your comments onto the team to ensure that they're informing everyone upon arrival of all the things our guests need to know. Our hotel tries its best to be environmentally friendly, so we have reduced our paper usage. We have compendiums in the room that have all our information available to you through QR code scanning. Once you have scanned the QR code, the compendium will show up on your device.

Thank you
Oryal Sowerby
Assistant Hotel Manager

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Reviewed 8 August 2021 via mobile

Pretty good stay. Check in staff very friendly. We stayed on the 9th floor overlooking Beach Road, was pretty noisey even at this level. Room was great and tidy and housekeeping staff very friendly. Only criticism was second morning breakfast was an absolute shambles. We arrived down for breakfast about 8.30am, there were no glasses, cups, plates and a lot of the continental selections needed replenishing. We had to ask the staff on duty a number of times about when all these items would be available, including hit water for a cup of tea. Suggest your staff regularly check items and keep refreshed for all guests! Otherwise happy with our stay and would definitely stay again when visiting Auckland.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank The_Chappells
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oryal Sowerby, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments, responded to this reviewResponded 9 August 2021

Hi Bevan Chapel,

Thank you for your review! I am glad to see the staff and accommodation were a win for you!

I do sincerely apologize for the experience you had at breakfast, We had more people for breakfast than anticipated and it did cause a delay in service, but we have held a meeting with everyone and firstly thanked them for doing their absolute best throughout the busy time, and have discussed ways to make things easier moving forward.

We thank you for your kind yet constructive comments and we look forward to welcoming you back.

Thank you
Oryal Sowerby
Assistant Hotel Manager

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Reviewed 8 August 2021

We had previously stayed at Nesuto to see a show at Spark Arena and found the accommodation to be very comfortable and great value for money. This time we were starting early on our Northern Explorer journey back to Wellington and this accommodation is only a short walk from The Strand railway station so was ideal.

Our only concern was breakfast did not start until 7am and we were needing to leave by then. This was no problem for the helpful staff who organised two takeaway breakfast bags for us to take with us.

Stayed here twice in last couple of months and would definitely stay here again. Very friendly staff and clean, comfortable apartments - would definitely recommend

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank Angela F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oryal Sowerby, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments, responded to this reviewResponded 9 August 2021

Hi Angela,

Thank you so much for your review! I am so pleased to see the staff were able to provide you with a take away breakfast so you did not miss out! We do regularly provide Boxed Breakfasts as long as we are told in advance so we can prepare.

Thank you
Oryal Sowerby
Assistant Hotel Manager

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Reviewed 7 August 2021

We were in Auckland for both business and some relaxation time
The accommodations was fantastic as was the staff and service
Fully recommend a stay at Nesuto stadium and apartments
We will stay here again when we next visit Auckland

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank robmeates
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Oryal Sowerby, Guest Services / Front Office at Nesuto Stadium Hotel and Apartments, responded to this reviewResponded 9 August 2021

Dear Rob and Kirsty,

Thank you for the wonderful review! I am glad to hear that everything at Nesuto Stadium was a win for you! Our accommodation went through an entire refurbishment before Covid, so it is so nice to see everyone enjoying it!

Thank you
Oryal Sowerby
Assistant Hotel Manager

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