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“Fabulous”

Jervois Steak House
Ranked #26 of 2,901 Restaurants in Auckland Central
Certificate of Excellence
Price range: S$28 - S$80
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Restaurant details
Good for: Romantic, Groups, Special Occasion Dining, Business meetings
Dining options: After-hours, Breakfast, Dinner, Private Dining, Reservations
Description: “The steakhouse to end all arguments”The Jervois Steakhouse or JSH to its regulars opened in 2006 with a 5 star rating as New Zealand’s first premium steak restaurant and continues to exceed customer expectations. We could, as most web sites do, talk about ourselves in a very complimentary tone, but guess what - we are not the hero, the meat is.So here’s just a tipple of why customers love the Jervois experience:Steaks to die forSimply the bestFood heavenBest steakhouse in AustralasiaHighly recommended, highly anticipated and even more highly appreciated
Reviewed 4 September 2016 via mobile

I had a fabulous dinner here. We had a reservation at 9pm but came early as it really was quite late for our baby (travelling with our 3 month old son). The staff were super accommodating and even gave us a table in a quiet corner so that the baby could sleep. Steak (we had the prime rib and petit filet) was wonderful, as were the cauliflower and cheese, and onion rings. Service was attentive and quick.

Date of visit: September 2016
Thank lavanderblues
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 6 September 2016

Hi HuilinSG,

Thanks for taking the time to review us. I am glad you enjoyed your entire experience here at JSH.

Looking forward to seeing you again.

Regards

Matteo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (1,222)
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736 - 740 of 1,222 reviews

Reviewed 1 September 2016 via mobile

The food was absolutely sensational as was the general table service. When I book a restaurant and while I am still eating or drinking then I would not expect to be asked to move downstairs to the bar as you have people waiting for the table. We had only just finished our meals and we were asked (not certain if it was a question) to move downstairs so others could have the table - we didn't book a timeslot its not a cruise ship - so double booking is the restaurants problem not the customers - will never go back on principal.

Date of visit: September 2016
3  Thank AMG1607
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 6 September 2016

Hi AndrewGisinger,

Thanks for taking the time to review us. I am glad you enjoyed the food and the service.
What you just wrote on this feedback is not totally correct though. The person who made the booking was made aware that the only table available for that evening would have been available only from 6 to 7.45pm and he was happy to vacate at that time.
I guess he didn't pass it on to you. We would never ask you to leave or move to the bar unless there is a mutual agreement prior booking. Possibly knowing this you might want to re-consider to edit the rating of this feedback.

Regards

Matteo

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Reviewed 31 August 2016 via mobile

We made a reservation last minute. Surprisingly, not much availability online but when we arrived the place was more than half empty and remained like that until we left - we spent there less then the time frame that the restaurant sets for you to stay; I personally never like restaurants that tell you that you have x amount of time to enjoy your meal.
Service was good but a bit stiff; however, waitress warmed up as the dinner was coming to an end.
We ordered the hanger steak which was amazing. You must add sidings: we ordered the Mac and cheese and the kale salad both good but very small dishes.
We also ordered a lamb dish which was also very good and quite substantial.
Parking is difficult - allow a few minutes to look for parking.

Date of visit: August 2016
Thank cotasonia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 2 September 2016

Hi Cotasonia,

Thanks for taking the time to write us a feedback. The online booking system takes in consideration the maximum time allowed of each booking, sometimes our customers are coming in only for a quick dinner and leave early. Unfortunately we can't control that.
Equally, in a restaurant of this size, without having an indicative leaving time for the first seating we wouldn't be able to turn-over the tables.
I am glad to see you enjoyed your meals.

Regards

Matteo


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Reviewed 26 August 2016 via mobile

As always, the steak is beyond perfection, delicious and beautiful and the epitome of a steak house. However, the waitress was resentful of us for some reason and had sharp bite to all of our questions/requests. All up its always a great meal, highly recommend. But that waitress has put a sour taste in our mouth.

Date of visit: August 2016
Thank DanielF9266
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 2 September 2016

Hi Daniel F,

Thanks for taking the time to review us. I am glad to see you enjoyed your food here at JSH. I would like to investigate a little more in regard to the waitress who was looking after you, would you be able to send me the reservation name on Matteo@aucklandjsh.co.nz?

Regards

Matteo

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Reviewed 18 August 2016

The Steak was nice, but not the best I´ve ever had. The fries were really great. The service was perfect!

Date of visit: August 2016
Thank rundesleder
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JSHAKL, General Manager at Jervois Steak House, responded to this reviewResponded 2 September 2016

Hi Rundesleder,

Thanks for taking the time to review us. I am glad to see you enjoyed your experience here at JSH.

Regards

Matteo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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