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All reviews washing machine and dryer the river rooms are comfortable the kitchen harbour view small balcony reception staff the ground floor restaurants and shops laundry facilities stay there again bedroom suite friendly welcome great room full kitchen facilities living area the penthouse
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Reviewed 16 September 2017

I have stayed at the Portside on several occasions and each time the service and facilities have been great. Staff are friendly and professional and the room are always clean and well presented. Great venue, location, and staff.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank chippy840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this reviewResponded 17 January 2018

Dear chippy840,

Thank you for your review on Trip Advisor.

We are delighted that our facilities and services continue to satisfy you.

We look forward to welcoming you again in the future.

Kind regards,
The Team at Portside Hotel Gisborne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

A very nice hotel with good sized rooms and balconies. The facilities and fittings are all high quality. You'll be close to the town and you can watch the ships docking, then unloading and loading. I highly recommend this as a place to stay in Gisborne.

Room Tip: All the rooms are quiet, no nice from the port.
  • Stayed: September 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Moss092014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this reviewResponded 17 January 2018

Dear Moss092014,

Thank you for taking the time to place a review of your stay on Trip Advisor.

We are delighted that you enjoyed our facilities and services and we look forward to welcoming you again in the future.

Kind regards,
The Team at Portside Hotel Gisborne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017 via mobile

We really enjoyed our stay here, the hotel is clean and the staff were friendly. Our room was well equipped and comfortable + the inclusion of free WiFi is great. The hotel is located on the water front overlooking the port and is only about 5 minutes walk to the center of town.

Stayed: August 2017, travelled with family
Thank It_Is_William
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this reviewResponded 1 September 2017

Dear It_Is_William,

Thank you for taking the time to place a review of your stay on Trip Advisor.

We are delighted that our facilities and services met your satisfaction, and we look forward to welcoming you again in the future.

Kind regards,
The Team at Portside Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017

We recently stayed at the Portside and from the minute we walked in we had a super friendly welcome, which also was a great and quick check in.
Our room was super awesome, everything we needed for our getaway and we also loved looking at the port from our room.

It was everything we wanted and more. Thank you very much

Stayed: August 2017, travelled as a couple
Thank Erin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this reviewResponded 30 August 2017

Dear Erin W,

Thank you for taking to time to post a review on Trip Advisor.

We are delighted that you enjoyed your sojourn with us and we look forward to welcoming you again in the future.

Kind regards,
The Team at Portside

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

We had a very large room with kitchen and separate bed and bath rooms, all large as well. The hotel is well located on the river, a short walk to the shops and restaurants. The hotel provided a good guide to local restaurants which was very helpful.

Room Tip: Rooms on the river have the better views.
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank jsd26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this reviewResponded 27 July 2017

Dear Jsd26,

Thank you for taking the time to post a review on Trip Advisor.

We are delighted that you enjoyed our services and facilities, as well as the array of restaurants and shops close by.

We look forward to welcoming you again in the near future.

Kind regards,
The Team at Portside Hotel Gisborne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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