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“Dinner”
Review of Lone Star Napier

Lone Star Napier
Ranked #47 of 224 Restaurants in Napier
Certificate of Excellence
Cuisines: New Zealand
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 3 September 2017 via mobile

Went here for dinner last night. Service and food was good. Got food in a reasonable time. Only let down was watching one of the staff wipe down seats then wiping the table with the same cloth. This put us off staying for dessert.

Thank Tanisha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
70ruth, Owner at Lone Star Napier, responded to this reviewResponded 24 November 2017

Hi Tanisha, thank you for dining with us and thank you for your review. The hygiene is immensely important to us and it's very disappointing to find out that our staff failed cleaning standards. We took an action straight away to make sure that it will never happen again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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38 - 42 of 326 reviews

Reviewed 18 August 2017

Called in for drinks. Served by scruffily dressed barman who would not have looked out of place drinking in a public bar in south Auckland. Drinks were overpriced for level of service and appearance of staff. Even though bar was basically empty, music was so loud, conversation was difficult if not impossible. Did not stay for second drink. Would not recommend at all.

    • Value
    • Service
Thank _glyngayle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017

First time visiting Lone Star for a while and one of the main reasons was their gluten free menu. Except when we went to order what had been identified as options that were gluten free in the menu, turns out they weren't and we ended up having a much more reduced selection to choose from. Having said that the food was good and the plate always full.

    • Value
    • Service
    • Food
Thank Clint A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
70ruth, Owner at Lone Star Napier, responded to this reviewResponded 7 August 2017

Thank you Clint for dining with us and thank you for your review. It is disappointing that your expectations haven't been met. We do offer 12 gluten free main meals and I believe it's a great selection. Unfortunately It's seems to me that you haven't been fully informed about gluten free meal options, which we will look at this issue. Thank you for your review and hope next time you will have an excellent experience with us :-)

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Reviewed 1 August 2017

We were there for our twin daughters 9th birthday. When we booked, the person who took the reservation was so excited about the birthdays. When we arrived we were taken straight to our table. Service and food was brilliant and awesome kids menu. I had the prawns and my husband the venison - both melted in our mouths. The girls got a birthday candle in their desert.

Thank Maggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
70ruth, Owner at Lone Star Napier, responded to this reviewResponded 5 August 2017

Dear Maggie, we thank you for choosing our restaurant for your twin daughters birthday and we so glad you had a great night :-) Thank you for your kind words.

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Reviewed 19 July 2017 via mobile

Over the past month we have been here 3 times
This place is great value form money and the meals have been outstanding
Weather you go as a couple or with the family this place doesn't Dissapoint....Great staff top off a great night out

1  Thank paul_teddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
70ruth, Owner at Lone Star Napier, responded to this reviewResponded 24 July 2017

Thank you Paul for such a nice review, we hope seeing you soon again :-)

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