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Reviews (1,681)
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All reviewsthe club loungechameleon restaurantpre dinner drinksbooked a club roomconcierge staffhigh teawake up callan upgradenew zealandcable carharbour viewpillow menua bit tiredvalet parkingbed was very comfortablelocation is excellentthe heart of the city
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Reviewed 17 May 2017

all aspects of this hotel are well considered and the staff measured up too - they couldn't have been more helpful. The pool and spa services were excellent, room service was prompt, hot and good and the room had a great view. Excellent breakfasts with a huge selection from the buffet and really good cocktails in the lounge.

Room Tip: they don't call it windy wellington for nothing so expect some sound through your windows
  • Stayed: February 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank stephaniepriestley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this reviewResponded 18 May 2017

Dear stephaniepriestley,

Thank you for your lovely comment.

The team and I appreciate you choosing to stay with us whilst visiting Wellington.
I have read your comment and I am delighted you enjoyed your time here, all aspects of this hotel are well considered and the staff measured up too, pool and spa services were excellent, room service was prompt, room had a great view, excellent breakfasts with a huge selection from the buffet.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
Again, thank you for choosing to stay here and for taking the time to share your feedback with us.

Warm regards,

Scott Hamilton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Only stayed one night but wish it was longer, location is great and I still love the old style marble floors and walls. The bedroom was spacious and clean and the bedding beautiful. I will return once again.

Room Tip: I had 318 which was great
  • Stayed: May 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank bartholomew123693
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this reviewResponded 18 May 2017

Dear bartholomew123693,

Thank you for your lovely comment.

I appreciate you choosing to stay with us during your recent visit to Wellington.
Thank you for taking the time to share experience, location is great and I still love the old style marble floors and walls, bedroom was spacious and clean and the bedding beautiful.
We strive for high level of service in all aspects and we certainly appreciate the opportunity to look after you and to make sure your stay with us was flawless and relaxed.
We look forward to welcoming you back very soon.

Yours sincerely,

Scott Hamilton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017 via mobile

Had the chance to stay at the Intercontinental Wellington recently. Room was very clean and tidy. Adequate toiletries provided. Breakfast buffet well presented with large selection. Staff very professional.
Will stay again.

Cheers, Gabi

Stayed: May 2017, travelled on business
Thank TheGabsterNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this reviewResponded 19 May 2017

Dear heGabsterNZ,

Thank you for your feedback.

The team and I appreciate you choosing to stay with us whilst in Wellington.
I have read your comment and I am please you enjoyed your time here, room was very clean and tidy, adequate toiletries provided, breakfast buffet well presented with large selection, staff very professional.
We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.
We hope that you will give us the opportunity to serve you again in the near future.
Again, we thank you for taking the time to share your feedback with us.

Yours sincerely,

Scott Hamilton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2017

Stayed at this hotel for 2 nights, a quick trip to Wellington for business. Check-in was quick and friendly. Wifi worked well enough. Room was spacious, with a comfortable bed, and good water pressure. Good location, convenient.

One surprising downside, there is no coffee maker in the room. So if you want coffee, your choice is instant (gross) or go downstairs to the espresso bar, or order room service with a $7 delivery charge. Adding coffee makers, like nespresso or keurig, in room would make a big difference to people like me who have early morning meetings.

  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank grateful t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this reviewResponded 16 May 2017

Dear grateful t,

Thank you for your feedback.

I appreciate you choosing to stay with us whilst visiting Wellington.
Thank you for taking the time to share your experience, check-in was quick and friendly, wifi worked well enough, room was spacious, with a comfortable bed, and good water pressure, good location, convenient.
Reviews like yours are very valuable as they enable us to target areas we need to improve and to continuously make changes to our brand to improve the guest experience. Rest assured your feedback will be forwarded to all concerned departments for future reference.
We thank you for choosing to stay here and for taking the time to share your feedback with us.

Warm regards,

Scott Hamilton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2017 via mobile

An excellent experience with positives on all fronts. A superb location downtown with friendly professional staff. A great lobby bar and hotel restaurant. Modern well appointed rooms. Highly recommended.

Stayed: May 2017, travelled on business
Thank Dean T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinentalWgtn, General Manager at InterContinental Wellington, responded to this reviewResponded 15 May 2017

Dear Dean T,

Thank you for your lovely comment.

The team and I appreciate you choosing to stay with us whilst visiting Wellington.
Thank you for taking the time to share your experience, superb location downtown with friendly professional staff, great lobby bar and hotel restaurant, modern well appointed rooms.
We strive for high level of service in all aspects and we certainly appreciate the opportunity to look after you and to make sure your stay with us was comfortable and relaxed.
Once again, thank you for choosing to stay here and for taking the time to share your feedback with us.

Warm regards,

Scott Hamilton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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