Great room, great location, great products in bathroom, comfy beds, roomy interconnected room for family with teens, fantastic food with great range and wine, great service, friendly staff who could not do enough. I am so pleased we have another night here before we go home!More
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The reception staff and the breakfast were both really good. However, our first night away from the kids was ruined when we woke up in the night to a PUTRID sewage smell. My husband got the night manager up and he agreed just how bad it was. No further sleep happened that night, it was really gross and obviously there are no windows on the 3rd floor. No compensation was given with the exception of free parking for the one night stay. We don't think this was sufficient and have tried on three occasions to express this to the duty manager, with no response.
Dear W5001DKlarissag
I appreciate your time sharing your experience at Sudima Christchurch City on TripAdvisor.
On 1 November 2021 there was a fire at the Christchurch Wastewater Treatment Plant. The impact of this fire will be felt for a long time/e. It could take many months for the biomass to regrow healthy and until it does odours will occur. This has been prominent in the Eastern suburbs of Christchurch with the Southeasterlies. The odour unfortunately at times does waft into the city with the Southwesterlies. The Christchurch City Council have prioritised this treatment which can only be successful over time.
Please do not hesitate to contact me - mareew@sudimahotels.com
Kind Regards
Maree
So comfy with great decor. Wish we could have stayed here longer!
They even had a stove for cooking in their little kitchen.
great location with restaurants nearby, and also close to the train station for those taking the tranzalpine
Thank you radicaledward for sharing your experience at Sudima Christchurch City on Tripadvisor!
Next time do stay longer as we look forward to welcoming you back.
Kind Regards Maree
The hotel was very Clean and modern and easy to get to. Very handy to the central city. The staff and service were awesome! Comfortable Beds. I would highly recommended staying here. The shower bombs included in then bathroom were a nice treat.
Hi JaxFNZ
Thank you for your review, pleased that you enjoyed our service from the team and you enjoyed our rooms and facilities.
All the best
Just cannot fault this place I'm so glad I chose it. I'm not one to write reviews but this time I just had to - the staff earn it. SUCH FRIENDLY AND ATTENTIVE STAFF I've never seen this type of service anywhere in the world!!! Whatever I wanted the staff went out of their way for me. Even at checkout at 3am Nick asked if I wanted a coffee 'on the house' ( I swear he read my mind!) and Nate made it for me - amazing!!! I asked where the gym is and the lady said she'd walk me there as soon as I was ready to go. Good on you team, you've nailed customer service!
The place itself is perfect - room size is great, modern and relaxing ambience, great beds and a choice of your preferred pillow. Love the extra touches - chocolate in the room, hair straightener (haven't seen that before), great lighting (night light comes on in bathroom when you go in at night and then automatically switches off), lovely lamps, great desk for working, the list goes on.
Restaurant downstairs is fantastic and has a lovely food selection- breakfast lunch dinner.
Great location. Easy walk into the city.
Just book it don't hesitate! :)
Hi 786nikia
Thank you for your very kind review, great to read that the team delivered a great experience for you and you enjoyed the facilities that we offer. I will pass your comments onto the team.
All the best.
Great location if you want to be in the city. Plenty of restaurants within walking distance. Walking distance to town. Staff at front desk are super friendly and helpful. One of the best reception desk and staff we have had
Hi 951rogerramjet
Thank you for your review and rating, thank you for acknowledging our team and their service as it is much appreciated
All the best
